Job Description
Qualifications
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
High School Diploma or equivalent required
Travel Required No
Required Education High School
Benefits
We're proud of our company culture and heritage of awesomeness
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Responsibilities
Greets and receives customers, determines nature of visit, and notifies appropriate team member(s)
Performs various administrative duties
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Job description
Front Desk Coordinator I
Cumming, GA, USA Req #6185
Thursday, September 5, 2026
The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.
Looking for a career that makes you smile?
We're seeking a Front Desk Coordinator I to join our growing team.
How you'll make us better:
Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Performs various administrative duties.
• Welcomes visitors to the practice and provides information about clinic features
• Answers, screens, and routes incoming calls and takes messages as needed
• Checks-in and collects general information from patients on their first visit
• Verifies insurance information
• Notifies clinicians of patient arrival and readiness
• Makes appointments for returning patients as necessary
• Prints/reprints appointment reminders and school/work excuses
• May make changes to the patient schedule as necessary
• Coordinates payment arrangements or account resolution
• Receives, stores, and delivers shipments and mail
• Takes payments and posts to account
• Updates charts and patient information
• Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing
Prerequisites for success:
• High School Diploma or equivalent required
• One (1) year of administrative experience preferred
• Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members
Why Serenity Orthodontics?
As an affiliate of the nation's leading Orthodontic Support Organization, Serenity Orthodontics offers world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Serenity Orthodontics offers every team member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, ****** orientation, or gender identity.
Other details
• Job Family Doctors
• Job Function Clinic
• Pay Type Hourly
• Travel Required No
• Required Education High School
Apply Now
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
High School Diploma or equivalent required
Travel Required No
Required Education High School
Benefits
We're proud of our company culture and heritage of awesomeness
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Responsibilities
Greets and receives customers, determines nature of visit, and notifies appropriate team member(s)
Performs various administrative duties
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Job description
Front Desk Coordinator I
Cumming, GA, USA Req #6185
Thursday, September 5, 2026
The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.
Looking for a career that makes you smile?
We're seeking a Front Desk Coordinator I to join our growing team.
How you'll make us better:
Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Performs various administrative duties.
• Welcomes visitors to the practice and provides information about clinic features
• Answers, screens, and routes incoming calls and takes messages as needed
• Checks-in and collects general information from patients on their first visit
• Verifies insurance information
• Notifies clinicians of patient arrival and readiness
• Makes appointments for returning patients as necessary
• Prints/reprints appointment reminders and school/work excuses
• May make changes to the patient schedule as necessary
• Coordinates payment arrangements or account resolution
• Receives, stores, and delivers shipments and mail
• Takes payments and posts to account
• Updates charts and patient information
• Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing
Prerequisites for success:
• High School Diploma or equivalent required
• One (1) year of administrative experience preferred
• Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members
Why Serenity Orthodontics?
As an affiliate of the nation's leading Orthodontic Support Organization, Serenity Orthodontics offers world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Serenity Orthodontics offers every team member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, ****** orientation, or gender identity.
Other details
• Job Family Doctors
• Job Function Clinic
• Pay Type Hourly
• Travel Required No
• Required Education High School
Apply Now
💡 Quick Summary
Seeking a career-building opportunity? The Front Desk Coordinator I position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Cumming offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
