Front Desk Coordinator I
Job highlights
Identified by Google from the original job post
Qualifications
Education: High school diploma or GED
Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision
Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision
Knowledge of clinic policies and procedures
Knowledge of computer programs and applications
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
Skill in operating office equipment
Skill in handling paperwork/filing adequately
Skill in handling incoming phone calls and triaging appropriately
Skill in written and verbal communication
Ability to learn/use other computer programs including Microsoft® Excel, e-mail, Internet, and Microsoft® PowerPoint
Ability to sort and file materials correctly by alphabetic or numeric systems
Ability to flexibly respond to changing demands
Ability to organize and prioritize tasks effectively
Responsibilities
Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts
Responsible for data entry and patient account follow up, as well as monthly reports
Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel
Schedule patient appointments and procedures according to established policies and procedures
Check-in patients upon arrival at the office as well as check-out upon departure
Obtain accurate information from patients and ensure all registration forms are complete
Collect patient and insurance payments and reconcile charges on a daily basis
Verify account balances and refunds for accuracy
Provide information to patients regarding unpaid balances
File records in appropriate sections of patient charts in EMR
Prepare patient charts in advance and scan documents into charts in EMR
Transcribe letters and create forms as needed
Maintain files and records in a confidential manner
Maintain organization and efficiency of front office, including office supply inventory
Maintain patient confidentiality
Perform other related duties as directed or assigned
Job description
Description
GI Alliance is seeking an experienced Front Desk Coordinator I .
Duties of this position include, but are not limited to, the following:
Position purpose
Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports.
Responsibilities/Duties/Functions/Tasks
• Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel.
• Schedule patient appointments and procedures according to established policies and procedures.
• Check-in patients upon arrival at the office as well as check-out upon departure.
• Obtain accurate information from patients and ensure all registration forms are complete.
• Collect patient and insurance payments and reconcile charges on a daily basis.
• Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Transcribe letters and create forms as needed.
• Maintain files and records in a confidential manner.
• Maintain organization and efficiency of front office, including office supply inventory.
• Maintain patient confidentiality.
• Perform other related duties as directed or assigned.
Qualifications
Qualifications
Education: High school diploma or GED.
Experience: Minimum of two years of experience in a medical office, front office or scheduling experience preferred.
Requirements For Level I Status
• Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
• Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.
Performance Requirements
• Knowledge of clinic policies and procedures.
• Knowledge of computer programs and applications.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Skill in operating office equipment
• Skill in handling paperwork/filing adequately.
• Skill in handling incoming phone calls and triaging appropriately.
• Skill in written and verbal communication.
• Ability to learn/use other computer programs including Microsoft® Excel, e-mail, Internet, and Microsoft® PowerPoint.
• Ability to sort and file materials correctly by alphabetic or numeric systems.
• Ability to flexibly respond to changing demands.
• Ability to organize and prioritize tasks effectively.
GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.
Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.
NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.
No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran