Job Description
VIRTUAL FRONT DESK SERVICE PROVIDER FOR HOTELS
Job Title : VIRTUAL FRONT DESK AGENT For U.S. Based Hotels
-- >Job Duties and Responsibilities
- Virtual check in/check out.
- Coordinating with the ground staff of the Hotel.
- Answer and address incoming phone calls in a timely and polite manner
- Clearly determine the purpose of the call. Efficiently manage multiple phone calls.
- Deal with queries and provide correct information
- Take reservations
- Handle modifications or cancellations of existing reservations
- Handle and resolve guest complaints
- Be able to answer any questions relevant to a guest's reservation, hotel amenities, driving
directions, area information, billing questions, etc.
-Take and deliver messages accurately and completely.
-- >Qualifications
- High school diploma
- knowledge of administrative and clerical procedures
- knowledge of computers and relevant software applications
- knowledge of customer service principles and practices
- Be able to work overnight
Skills
- Strong Verbal and Written communication skills (English)
- Attentive listener
- Professional personal presentation
- Customer service oriented
- Organized
- Stress tolerance
- Show Initiative
- Problem solver
Available shifts: (7:00AM -3:00PM, 3:00PM - 11:00PM & 11:00PM - 7:00AM)
(6 days working a week, rotational week off)
"Candidate should be flexible to do any given shift"
Location : Surat
Salary : 16,000-25,000
Salary is no bar for right candidate
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹16,000.00 - ₹25,000.00 per month
Schedule:
Day shiftEvening shiftFlexible shiftMorning shiftNight shiftRotational shift
Supplemental pay types:
Overtime payPerformance bonusShift allowanceYearly bonus
Ability to commute/relocate:
Dindoli, Surat - 3+4210, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Language:
English (Required)
💡 Quick Summary
Seeking a career-building opportunity? The Front Desk Executive For US Hotels position is now open for candidates interested in the Fresher Jobs sector. This role in Surat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
