front desk hotel clerk

Education:

Expérience:

Education

No degree, certificate or diploma

Work setting

Hotel, motel, resort

Tasks

Register arriving guests and assign rooms

Process group arrivals and departures

Take, cancel and change room reservations

Provide information on hotel facilities and services

Provide general information about points of interest in the area

Process guests' departures, calculate charges and receive payments

Balance cash and complete balance sheets, cash reports and related forms

Maintain an inventory of vacancies, reservations and room assignments

Follow emergency and safety procedures

Clerical duties (i.e. faxing, filing, photocopying)

Answer telephone and relay telephone calls and messages

Assist clients/guests with special needs

Perform light housekeeping and cleaning duties

Provide customer service

Security and safety

Vulnerable sector check

Criminal record check

Transportation/travel information

Own transportation

Valid driver's licence

Work conditions and physical capabilities

Attention to detail

Personal suitability

Client focus

Dependability

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Judgement

Organized

Reliability

Team player

Resourcefulness

Screening questions

Are you currently legally able to work in Canada?

Do you currently reside in proximity to the advertised location?

Experience

Experience an asset

Durée de l'emploi: Permanent

Langue de travail: Anglais

Heures de travail: 30 to 40 hours per week