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Front desk

Location: Joliet, Illinois

Category: Receptionist & Front office Jobs

Job highlights

Identified by Google from the original job post

Qualifications

High school diploma or equivalent

Strong customer service skills

Excellent communication and interpersonal skills

Ability to multitask and prioritize tasks

Benefits

Competitive salary and benefits package

Opportunities for professional development

Stable employment in a growing industry

Responsibilities

As a Hospital Front Desk Receptionist, you'll be the first point of contact for patients, visitors, and healthcare providers

Your role is vital in ensuring a positive and welcoming experience for everyone who enters the hospital

Patient Registration : Greet patients and visitors, verify their information, and register them for appointments or admissions

Appointment Scheduling : Schedule appointments for patients, ensuring accurate and efficient scheduling

Telephone Management : Answer and direct phone calls, providing information and assistance to callers

General Office Duties : Perform administrative tasks such as filing, photocopying, and data entry

Customer Service : Provide excellent customer service, resolving inquiries and complaints in a professional and timely manner

Medical Records Management : Maintain accurate and confidential patient medical records

Job description

About the Role

As a Hospital Front Desk Receptionist, you'll be the first point of contact for patients, visitors, and healthcare providers.

Your role is vital in ensuring a positive and welcoming experience for everyone who enters the hospital.

Key Responsibilities

Patient Registration : Greet patients and visitors, verify their information, and register them for appointments or admissions.

Appointment Scheduling : Schedule appointments for patients, ensuring accurate and efficient scheduling.

Telephone Management : Answer and direct phone calls, providing information and assistance to callers.

General Office Duties : Perform administrative tasks such as filing, photocopying, and data entry.

Customer Service : Provide excellent customer service, resolving inquiries and complaints in a professional and timely manner.

Medical Records Management : Maintain accurate and confidential patient medical records.

Qualifications

High school diploma or equivalent

Strong customer service skills

Excellent communication and interpersonal skills

Ability to multitask and prioritize tasks

Experience in a healthcare setting is preferred but not required

Benefits

Competitive salary and benefits package

Opportunities for professional development

Stable employment in a growing industry

Rewarding work environment

Last updated : 2024-0+-20

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