Job Description
Shift Timings: 11 pm - 7 am (NIGHT SHIFT)
Days of Work: 6 days a week
WORK FROM OFFICE
Responsibilities:
Provide assistance to hotel guests by handling check-in and check-out processes.
Respond promptly and professionally to guest inquiries and concerns.
Ensure accurate and up-to-date information is provided regarding hotel services, facilities, and local attractions.
Collaborate with the on-site hotel staff to ensure seamless guest experiences.
Maintain a high level of empathy, patience, and customer service while addressing guest needs.
Requirements:
Strong communication skills in English, both written and spoken.
Prior customer service experience is a plus
Flexibility to work in rotational shifts.
A passion for delivering exceptional customer experiences.
Basic computer skills and proficiency in using virtual communication tools.
Benefits:
Opportunity to work and contribute to a global hospitality network.
Comprehensive training and ongoing support to enhance customer service skills.
Exposure to the hospitality industry and guest service operations.
Dynamic and collaborative work environment.
Days of Work: 6 days a week
WORK FROM OFFICE
Responsibilities:
Provide assistance to hotel guests by handling check-in and check-out processes.
Respond promptly and professionally to guest inquiries and concerns.
Ensure accurate and up-to-date information is provided regarding hotel services, facilities, and local attractions.
Collaborate with the on-site hotel staff to ensure seamless guest experiences.
Maintain a high level of empathy, patience, and customer service while addressing guest needs.
Requirements:
Strong communication skills in English, both written and spoken.
Prior customer service experience is a plus
Flexibility to work in rotational shifts.
A passion for delivering exceptional customer experiences.
Basic computer skills and proficiency in using virtual communication tools.
Benefits:
Opportunity to work and contribute to a global hospitality network.
Comprehensive training and ongoing support to enhance customer service skills.
Exposure to the hospitality industry and guest service operations.
Dynamic and collaborative work environment.
💡 Quick Summary
Seeking a career-building opportunity? The Front Desk Professional - [NWN40+] position is now open for candidates interested in the Hotel Jobs sector. This role in Surat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
