Job Description
Location
Bengaluru, Karnataka
Benefits
Pulled from the full job description
Full job description
Job Summary:
We are seeking a courteous, professional, and organized People Relations Executive to join Archish. As the first point of contact for patients and visitors, you will play a vital role in delivering excellent customer service, managing front office operations, and ensuring the smooth flow of administrative activities.
JOB DESCRIPTION – ROLES AND RESPONSIBILITIES
Greet and assist patients, visitors, and vendors in a warm and professional manner.
Manage appointment scheduling, rescheduling, and cancellations both in person and via phone/email.
Maintain and update patient records in the system with accuracy and confidentiality.
Manage Queue/waiting time efficiently by coordinating with the staff.
Handle incoming and outgoing calls, emails, and inquiries efficiently.
Coordinate with Patients, doctors, nurses, Marketing team and administrative staff to ensure timely patient service.
Follow up on no show event, foreign patients, scans and google reviews.
Process billing, payments, and issue receipts as needed
Manage front desk inventory, stationery, and cleanliness of the reception area.
Manage Patient records, data entry, feedback collection and feedback analysis.
Patient engagement – offer refreshments, send wishes on special occasions etc.
Updating ARTIS regularly
Patient Service quality
Any other tasks as assigned.
QUALIFICATION
Any Graduate from a recognized university
Proved 1-2 years experience as a People relations executive, front desk executive, receptionist, or customer service representative (preferably in the medical field)
Computer skills with experience of using MS office (word, excel, PPT, outlook, etc).
Excellent verbal and written communication skills
Strong organizational, interpersonal, and problem-solving skills
Ability to multitask and remain calm in a fast-paced environment
Basic understanding of medical terminology and procedures (preferred)
Fluent in English and Kannada.
Prior experience in medical field is an added advantage.
Job Types: Full-time, Permanent
Benefits:
Health insurance
Paid sick time
Provident Fund
Schedule:
Day shift
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Bengaluru, Karnataka
Benefits
Pulled from the full job description
Full job description
Job Summary:
We are seeking a courteous, professional, and organized People Relations Executive to join Archish. As the first point of contact for patients and visitors, you will play a vital role in delivering excellent customer service, managing front office operations, and ensuring the smooth flow of administrative activities.
JOB DESCRIPTION – ROLES AND RESPONSIBILITIES
Greet and assist patients, visitors, and vendors in a warm and professional manner.
Manage appointment scheduling, rescheduling, and cancellations both in person and via phone/email.
Maintain and update patient records in the system with accuracy and confidentiality.
Manage Queue/waiting time efficiently by coordinating with the staff.
Handle incoming and outgoing calls, emails, and inquiries efficiently.
Coordinate with Patients, doctors, nurses, Marketing team and administrative staff to ensure timely patient service.
Follow up on no show event, foreign patients, scans and google reviews.
Process billing, payments, and issue receipts as needed
Manage front desk inventory, stationery, and cleanliness of the reception area.
Manage Patient records, data entry, feedback collection and feedback analysis.
Patient engagement – offer refreshments, send wishes on special occasions etc.
Updating ARTIS regularly
Patient Service quality
Any other tasks as assigned.
QUALIFICATION
Any Graduate from a recognized university
Proved 1-2 years experience as a People relations executive, front desk executive, receptionist, or customer service representative (preferably in the medical field)
Computer skills with experience of using MS office (word, excel, PPT, outlook, etc).
Excellent verbal and written communication skills
Strong organizational, interpersonal, and problem-solving skills
Ability to multitask and remain calm in a fast-paced environment
Basic understanding of medical terminology and procedures (preferred)
Fluent in English and Kannada.
Prior experience in medical field is an added advantage.
Job Types: Full-time, Permanent
Benefits:
Health insurance
Paid sick time
Provident Fund
Schedule:
Day shift
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Front Desk Receptionist position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.