Job Description
Front Office Desk Receptionist job description specifically for Kumbhalgarh Forest Retreat.
Job Title: Front Office Desk Receptionist
Location: Kumbhalgarh Forest Retreat, Kumbhalgarh, Rajasthan
Job Type: Full-Time
Reports To: Front Office Manager / General Manager
Job Summary:
Kumbhalgarh Forest Retreat is seeking a warm, professional, and customer-focused Front Office Desk Receptionist to be the first point of contact for our guests. You will play a crucial role in ensuring guests have a pleasant and memorable stay by delivering exceptional hospitality and managing all front desk operations efficiently.
Key Responsibilities:
Greet guests warmly upon arrival and provide a smooth check-in/check-out experience.
Answer and manage incoming phone calls and emails in a courteous, professional manner.
Provide guests with information about the resort, local attractions, transport options, and dining recommendations.
Handle bookings, reservations, and cancellations using hotel management software.
Maintain a clean, organized, and welcoming reception area.
Coordinate with housekeeping and other departments to ensure timely service delivery.
Manage guest complaints or issues with discretion and escalate when necessary.
Handle billing, payments, and prepare invoices accurately.
Maintain records of guest preferences to enhance future stays.
Promote resort services, experiences, and upsell packages when appropriate.
Requirements:
Proven experience in a hospitality or customer-facing role (preferred).
Excellent verbal and written communication skills in English and Hindi (knowledge of local languages is a plus).
Friendly, approachable demeanor with strong interpersonal skills.
Comfortable using hotel PMS systems (training can be provided).
Ability to work flexible hours, including weekends and holidays.
Professional appearance and grooming standards.
High school diploma or equivalent; degree or diploma in Hospitality Management is a plus.
Why Join Us?
At Kumbhalgarh Forest Retreat, we believe in creating memorable guest experiences in the heart of nature. As part of our team, you’ll enjoy a supportive work environment, opportunities for growth, and the chance to be part of a resort that values excellence in hospitality.
If interested, drop your CV on [email protected]
Contact No: +91-XXXXXXXXXX
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Food provided
Education:
Bachelor's (Preferred)
Experience:
total work: 2 years (Preferred)
Housekeeping management: 2 years (Preferred)
Language:
English (Preferred)
Work Location: In person
Job Title: Front Office Desk Receptionist
Location: Kumbhalgarh Forest Retreat, Kumbhalgarh, Rajasthan
Job Type: Full-Time
Reports To: Front Office Manager / General Manager
Job Summary:
Kumbhalgarh Forest Retreat is seeking a warm, professional, and customer-focused Front Office Desk Receptionist to be the first point of contact for our guests. You will play a crucial role in ensuring guests have a pleasant and memorable stay by delivering exceptional hospitality and managing all front desk operations efficiently.
Key Responsibilities:
Greet guests warmly upon arrival and provide a smooth check-in/check-out experience.
Answer and manage incoming phone calls and emails in a courteous, professional manner.
Provide guests with information about the resort, local attractions, transport options, and dining recommendations.
Handle bookings, reservations, and cancellations using hotel management software.
Maintain a clean, organized, and welcoming reception area.
Coordinate with housekeeping and other departments to ensure timely service delivery.
Manage guest complaints or issues with discretion and escalate when necessary.
Handle billing, payments, and prepare invoices accurately.
Maintain records of guest preferences to enhance future stays.
Promote resort services, experiences, and upsell packages when appropriate.
Requirements:
Proven experience in a hospitality or customer-facing role (preferred).
Excellent verbal and written communication skills in English and Hindi (knowledge of local languages is a plus).
Friendly, approachable demeanor with strong interpersonal skills.
Comfortable using hotel PMS systems (training can be provided).
Ability to work flexible hours, including weekends and holidays.
Professional appearance and grooming standards.
High school diploma or equivalent; degree or diploma in Hospitality Management is a plus.
Why Join Us?
At Kumbhalgarh Forest Retreat, we believe in creating memorable guest experiences in the heart of nature. As part of our team, you’ll enjoy a supportive work environment, opportunities for growth, and the chance to be part of a resort that values excellence in hospitality.
If interested, drop your CV on [email protected]
Contact No: +91-XXXXXXXXXX
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Food provided
Education:
Bachelor's (Preferred)
Experience:
total work: 2 years (Preferred)
Housekeeping management: 2 years (Preferred)
Language:
English (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Front Desk Receptionist position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Rajsamand offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
