Front desk receptionist

Job highlights

Identified by Google from the original job post

Qualifications

Has experience answering telephone calls and troubleshooting stressful situations

Has previous experience or working knowledge of Microsoft Office and reservation management systems

High school graduate, GED recipient, or equivalent

Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills

Benefits

$11.75

Responsibilities

You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us

Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Connect with the housekeeping department to ensure guest accommodations are ready

Mitigate customer complaints as needed

Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers

Perform regular bookkeeping duties : make sure hotel guest information is current and correct

Job description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.

You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.

The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation :

$11.75

Responsibilities :

• Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

• Connect with the housekeeping department to ensure guest accommodations are ready

• Mitigate customer complaints as needed

• Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers

• Perform regular bookkeeping duties : make sure hotel guest information is current and correct

Qualifications :

• Has experience answering telephone calls and troubleshooting stressful situations

• 1+ year of hotel industry experience or related job preferred

• Has previous experience or working knowledge of Microsoft Office and reservation management systems

• High school graduate, GED recipient, or equivalent

• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills

About Company

We are a 176 room hotel in the heart of College Station, Texas, located literally across from Texas A&M University. We are looking for fresh, new, energetic, and customer-focused individuals to join our diverse team.

Last updated : 2024-0+-20