Front Desk Receptionist |FEMALES ONLY|

Key Responsibilities:

• Reception Duties:

• Greet and assist visitors, students, and staff in a professional and courteous manner.

• Answer and route phone calls, take messages, and provide information as needed.

• Manage the front desk area, ensuring it is clean and welcoming.

• Administrative Support:

• Handle incoming and outgoing mail and packages.

• Schedule and coordinate appointments, meetings, and conference rooms.

• Maintain and update contact lists and departmental schedules.

• Communication and Coordination:

• Communicate effectively with staff, students, and external stakeholders.

• Coordinate with other departments to ensure smooth operations and address any issues or needs.

• Assist in the preparation and distribution of internal communications and reports.

• Customer Service:

• Address inquiries and resolve issues promptly and professionally.

• Provide information about institution services, policies, and procedures.

• Fees Collection:

• Process and record payments for various fees (e.g., tuition, registration) from students, parents, or other parties.

• Issue receipts and maintain accurate records of transactions.

• Reconcile cash and payment records on a regular basis.

• Address and resolve any discrepancies or issues related to fee payments.

• Vacancy Collection:

• Liaise with companies to collect information on available vacancies or job opportunities related to the institution.

• Maintain a database of job vacancies and ensure it is updated regularly.

• Assist in the coordination of job fairs or recruitment events.

• Record Keeping and Documentation:

• Maintain accurate records and files related to office operations, fees, and vacancies.

• Process and file documents, including forms, reports, and correspondence.

• Security and Safety:

• Monitor visitor access and maintain security protocols.

• Ensure compliance with institution safety policies and procedures.

Job Types: Full-time, Fresher, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

• Paid sick time

Shift:

• Day shift

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Required)

Experience:

• FRONT DESK: 1 year (Required)

Language:

• English (Required)

• Malayalam (Required)

• Tamil (Required)

Location:

• Kochi, Kerala (Required)

Work Location: In person