Front Desk Receptionist

We are seeking a friendly, organized, and professional Receptionist to join our team. As the first point of contact for visitors and clients, the receptionist will be responsible for creating a welcoming atmosphere while managing administrative tasks efficiently. Additionally, this role will include managing travel arrangements, including booking hotels, flights, and transportation for staff or guests as needed. This position requires excellent communication skills, multitasking abilities, and attention to detail. 

Key Responsibilities:

Greeting Visitors: Welcome and direct all visitors, ensuring they are comfortable and properly attended to.

Phone Management: Answer phone calls, take messages, and redirect calls to appropriate departments or individuals.

Scheduling: Assist in scheduling meetings and appointments, maintaining office calendar and conference room bookings.

Mail Handling: Receive, sort, and distribute incoming mail and packages. Prepare outgoing mail and courier packages.

Administrative Support: Provide general administrative support, such as filing, scanning, and preparing documents as needed.

Office Supplies Management: Monitor and maintain office supplies inventory, ordering new supplies when necessary.

Client & Vendor Interaction: Handle inquiries from clients, vendors, and other external parties in a professional manner.

Data Entry & Record Keeping: Ensure the accurate entry of visitor logs, contact details, and other important information into the company database.

Maintain Cleanliness and Order: Ensure the reception area is tidy and organized at all times.

Hotel and Travel Arrangements: Manage travel bookings for staff and visitors, including:

o Coordinating hotel reservations based on staff or guest preferences and company budget.

o Booking flights, rental cars, and ground transportation for business trips.

o Ensuring travel itineraries are accurate and timely communicated.

o Handling special requests or preferences for travel accommodations.

Expense Reports: Assist with processing travel-related expense reports and receipts.

Key Requirements:

· Education: High school diploma or equivalent; Associate's degree or relevant certifications preferred.

· Experience: Previous experience as a receptionist or in a customer-facing role is a plus. Experience with travel arrangements or event coordination is highly desirable.

Skills:

· Strong verbal and written communication skills.

· Proficient in Microsoft Office Suite (Word, Excel, Outlook).

· Multitasking and organizational skills.

· Excellent customer service and interpersonal skills.

· Ability to handle sensitive information with discretion.

· Professional phone etiquette.

· Experience in booking travel and hotel accommodations is preferred.

· Familiarity with travel booking platforms (Expedia, Booking.com, etc.) and corporate travel policies.

Preferred Attributes:

· Experience with office equipment (fax machines, copiers, etc.).

· Knowledge of office management systems and procedures.

· Bilingual (depending on the company’s client base).

· Understanding of corporate travel policies and budgeting.

Pay: ₹9,381.96 - ₹22,208.09 per month

Work Location: In person