Front Desk Receptionist

Job highlights

Identified by Google from the original job post

Qualifications

A customer-oriented approach is essential

Proven experience as front desk representative, agent or relevant position

Familiarity with office machines (e.g. fax, printer etc.)

Knowledge of office management and basic bookkeeping

Proficient in English (oral and written)

Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Good organizational and multi-tasking abilities

Problem-solving skills

Customer service orientation

Responsibilities

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance

You will be the face of the company for all visitors and will be responsible for the first impression we make

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined

You should be able to deal with complaints and give accurate information

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Greet and welcome guests

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages

Receive letters, packages etc

and distribute them

Prepare outgoing mail by drafting correspondence, securing parcels etc

Check, sort and forward emails

Monitor office supplies and place orders when necessary

Keep updated records and files

Monitor office expenses and costs

Take up other duties as assigned (travel arrangements, schedules etc.)Requirements and skills

Job description

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

• Greet and welcome guests.

• Answer questions and address complaints.

• Answer all incoming calls and redirect them or keep messages.

• Receive letters, packages etc. and distribute them.

• Prepare outgoing mail by drafting correspondence, securing parcels etc.

• Check, sort and forward emails.

• Monitor office supplies and place orders when necessary

• Keep updated records and files.

• Monitor office expenses and costs.

• Take up other duties as assigned (travel arrangements, schedules etc.)Requirements and skills

• Proven experience as front desk representative, agent or relevant position.

• Familiarity with office machines (e.g. fax, printer etc.)

• Knowledge of office management and basic bookkeeping

• Proficient in English (oral and written)

• Excellent knowledge of MS Office (especially Excel and Word)

• Strong communication and people skills

• Good organizational and multi-tasking abilities

• Problem-solving skills

• Customer service orientation

• High School diploma; additional qualifications will be a plus