Job Description
Are you looking for a career where you can unleash your creativity to engage with and help a new generation of students live their best lives? As a market leader in the Australian student accommodation sector, our properties in Sydney, Brisbane and Melbourne all provide five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.
Innovative and dynamic, no two days at Iglu are ever the same. The culture is vibrant, fun and collaborative, with a key focus on customer service. We encourage personal and professional development in a welcoming and supportive atmosphere.
Our Customer Service Coordinators:
Thrive on delivering best-in-class customer service
Crush day-to-day administrative tasks
Contribute creative ideas to enhance the resident experience
Communicate clearly and have fun in a supportive team environment
Engage with our future residents and assist them with reservations
Help residents with their arrival and departure
Get involved in broader aspects of property operations, such as Facilities, Sales and Finance
Do you have what it takes?
To be successful you will have the following skills and attributes:
Strong customer focus and a passion for people
Commitment to work as part of a team and individually
Effective time management and organisational skills
A ‘can do’ approach to the work
Availability across a 7-day roster (no night shifts required!)
A background in hospitality or hotels is desirable but not a necessity
What’s in it for you?
Inclusion in a diverse, multi-cultural and fun team environment
Exposure to the Purpose-Built Student Accommodation sector
Development of business skills including sales, marketing and operations
Recognition of great outcomes, celebrating the wins as a team
Opportunity to step-up your game and be provided with future opportunities
Sound like your idea of fun and think you can demonstrate these talents? Then this could be the role for you. Get in touch!
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By submitting an application for a role with Iglu you are agreeing to your application being kept on file for up to 12 months for talent pooling purposes. This will enable you to be considered for further roles during this time. Your personal information contained in your application will be stored in line with Iglu’s Privacy Policy.
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Agencies please note: recruitment for this position is being managed directly by Iglu. We will reach out to our preferred agency partners in the instance we require additional recruitment support. Your respect for this process is appreciated.
Innovative and dynamic, no two days at Iglu are ever the same. The culture is vibrant, fun and collaborative, with a key focus on customer service. We encourage personal and professional development in a welcoming and supportive atmosphere.
Our Customer Service Coordinators:
Thrive on delivering best-in-class customer service
Crush day-to-day administrative tasks
Contribute creative ideas to enhance the resident experience
Communicate clearly and have fun in a supportive team environment
Engage with our future residents and assist them with reservations
Help residents with their arrival and departure
Get involved in broader aspects of property operations, such as Facilities, Sales and Finance
Do you have what it takes?
To be successful you will have the following skills and attributes:
Strong customer focus and a passion for people
Commitment to work as part of a team and individually
Effective time management and organisational skills
A ‘can do’ approach to the work
Availability across a 7-day roster (no night shifts required!)
A background in hospitality or hotels is desirable but not a necessity
What’s in it for you?
Inclusion in a diverse, multi-cultural and fun team environment
Exposure to the Purpose-Built Student Accommodation sector
Development of business skills including sales, marketing and operations
Recognition of great outcomes, celebrating the wins as a team
Opportunity to step-up your game and be provided with future opportunities
Sound like your idea of fun and think you can demonstrate these talents? Then this could be the role for you. Get in touch!
--------------------------------------------------------------------------------------------------------
By submitting an application for a role with Iglu you are agreeing to your application being kept on file for up to 12 months for talent pooling purposes. This will enable you to be considered for further roles during this time. Your personal information contained in your application will be stored in line with Iglu’s Privacy Policy.
--------------------------------------------------------------------------------------------------------
Agencies please note: recruitment for this position is being managed directly by Iglu. We will reach out to our preferred agency partners in the instance we require additional recruitment support. Your respect for this process is appreciated.
💡 Quick Summary
Seeking a career-building opportunity? The Front Desk Receptionist position is now open for candidates interested in the Hotel Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
