Job Description
Full job description
Front Desk Specialist - USFTGP RCO - (250002HV)
Description
This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-workers.
Qualifications
Required:
Education Degree
High School Diploma or Equivalent
Work Experience and Additional Information
Key Accountabilities
Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures
Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit
Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication
Completes patient scheduling activities to ensure patients are seen in a timely manner
Documents patient information in EPIC to allow for complete communication across the clinical team
Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day
Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care
Primary Location: Tampa
Work Locations: Morsani Surgery Center 13330 USF Laurel Drive MDH 2nd Floor Tampa 33612
Eligible for Remote Work: On Site
Job: Office/Administrative/Clerical
Organization: Academic Medical Group Inc
Schedule: Full-time
Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday
Shift: Day Job
Job Type: On Site
Minimum Salary: 31,200.00
Job Posting: Jun 1+, 2026, 2:30:43 PM
Front Desk Specialist - USFTGP RCO - (250002HV)
Description
This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-workers.
Qualifications
Required:
Education Degree
High School Diploma or Equivalent
Work Experience and Additional Information
Key Accountabilities
Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures
Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit
Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication
Completes patient scheduling activities to ensure patients are seen in a timely manner
Documents patient information in EPIC to allow for complete communication across the clinical team
Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day
Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care
Primary Location: Tampa
Work Locations: Morsani Surgery Center 13330 USF Laurel Drive MDH 2nd Floor Tampa 33612
Eligible for Remote Work: On Site
Job: Office/Administrative/Clerical
Organization: Academic Medical Group Inc
Schedule: Full-time
Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday
Shift: Day Job
Job Type: On Site
Minimum Salary: 31,200.00
Job Posting: Jun 1+, 2026, 2:30:43 PM
💡 Quick Summary
Seeking a career-building opportunity? The Front Desk Specialist - USFTGP RCO position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Tampa offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.