Front Desk Staff

Company Description

Zostel is a pioneer of the new-age travel culture in India and the world's largest chain of experiential stays. With over 80 destinations across India and Nepal, Zostel offers unique social holiday experiences, exploring remote locations, and unconventional adventures. Our range of accommodations includes social backpacker hostels, cultural and private Zostel Homes, and luxurious Zostel Plus stays. We are constantly expanding and looking for partners to join the Zostel franchise and host travellers from around the world.

Role Description

This is a full-time on-site role for a Front Desk Staff at Zostel, located in Ramnagar. The Front Desk Staff will be responsible for phone etiquette, receptionist duties, and providing excellent customer service. They will also need to have strong communication skills and computer literacy.

Qualifications

Batchelor degree in any discipline

Phone etiquette

Receptionist duties

Customer service skills

Strong communication skills

Computer literacy

Organizational and multitasking abilities

Problem-solving skills

Attention to detail

Previous experience in a similar role is a plus

Knowledge of local attractions and tourist destinations in Ramnagar is a plus