Job Description
Seeking an engaging, outgoing and detailed oriented Front Office Supervisor for IMMEDIATE HIRE to lead our ROCKSTAR TEAM. If you have a passion for the hospitality industry and looking to grow your career, APPLY NOW to this exciting new opportunity!
Perks
Management Development Program, TEAM discounts and more!
About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!
T.E.A.M = Together Everyone Achieves More
About the Role: As Front Office Supervisor you will play a crucial role in mentoring our innovative TEAM deliver upscale customer service and ensuring unforgettable guest experiences.
Advancement Opportunities and Professional Career Path:
• Front Office Manager • Assistant General Manager • General Manager
Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?
Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?
TEAM Benefits:
Health/Dental/Vision/Life/Voluntary Insurance
Management Development Program
TEAM and Travel Discounts
Vacation/Well/Holiday Pay
Career Advancement Opportunity
Referral Bonus Program
Free Onsite Parking
We are conveniently located within walking distance from multiple transportation stations for easy commuting
Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.
Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!
Responsibilities:
Front Office operations management to include, but not limited to, overall guest service, Brand standards, room availability, cost controls and overall profitability, systems use and management, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and encourage team members performance and assist in training needs. Actively work on coaching, evaluating, and rewarding team members. Assist in scheduling and employee reviews process
Monitor guest satisfaction reviews and scores with the General Manager and improve accordingly
Greet guests and respond to guest inquiries, requests and issues in a timely, friendly, and efficient manner and resolves guest concerns
Requirements:
1-2 years' supervisory experience in a brand hotel setting or luxury hotel environment
Hilton brand experience is highly preferred
Two-year college degree or equivalent hospitality experience
Strong knowledge of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack)
Fluency in English: additional languages preferred. Spanish language skills are beneficial
Excellent verbal and written communication skills High energy with effective and influential people skills. Positive attitude and the desire to motivate others
Strong leadership skills
Superior interpersonal and customer service skills
Reliable with the ability to multi-task and work under pressure
Full availability is required, must be able to work a flexible schedule including nights, weekends, and holidays
Perks
Management Development Program, TEAM discounts and more!
About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!
T.E.A.M = Together Everyone Achieves More
About the Role: As Front Office Supervisor you will play a crucial role in mentoring our innovative TEAM deliver upscale customer service and ensuring unforgettable guest experiences.
Advancement Opportunities and Professional Career Path:
• Front Office Manager • Assistant General Manager • General Manager
Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?
Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?
TEAM Benefits:
Health/Dental/Vision/Life/Voluntary Insurance
Management Development Program
TEAM and Travel Discounts
Vacation/Well/Holiday Pay
Career Advancement Opportunity
Referral Bonus Program
Free Onsite Parking
We are conveniently located within walking distance from multiple transportation stations for easy commuting
Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.
Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!
Responsibilities:
Front Office operations management to include, but not limited to, overall guest service, Brand standards, room availability, cost controls and overall profitability, systems use and management, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and encourage team members performance and assist in training needs. Actively work on coaching, evaluating, and rewarding team members. Assist in scheduling and employee reviews process
Monitor guest satisfaction reviews and scores with the General Manager and improve accordingly
Greet guests and respond to guest inquiries, requests and issues in a timely, friendly, and efficient manner and resolves guest concerns
Requirements:
1-2 years' supervisory experience in a brand hotel setting or luxury hotel environment
Hilton brand experience is highly preferred
Two-year college degree or equivalent hospitality experience
Strong knowledge of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack)
Fluency in English: additional languages preferred. Spanish language skills are beneficial
Excellent verbal and written communication skills High energy with effective and influential people skills. Positive attitude and the desire to motivate others
Strong leadership skills
Superior interpersonal and customer service skills
Reliable with the ability to multi-task and work under pressure
Full availability is required, must be able to work a flexible schedule including nights, weekends, and holidays
💡 Quick Summary
Seeking a career-building opportunity? The Front Desk Supervisor position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in New Orleans offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.