Front Desk Support Officer

Job description

Front Desk Support Officer role at Signature Senior Lifestyle Limited's care and nursing home in Reigate.

Job Summary

We are seeking a skilled Front Desk Support Officer to join our team. As a bank shift receptionist, you will be the first point of contact for our business, providing exceptional customer service and ensuring a welcoming atmosphere for visitors and residents.

Your key responsibilities will include maintaining a clean and tidy reception area, handling phone calls and redirecting messages, managing office duties such as filing and word processing, and organising staff lunch rotas and receiving and managing post.

Key Skills:

• Exceptional customer service skills

• Excellent communication skills

• Ability to work flexibly, including some weekends

• Basic IT skills, including Microsoft Office

• Previous switchboard experience an advantage

What We Offer

Salary: £12.00 per hour

Shift Times: 08:00 am - 14:00 pm, 14:00 pm - 20:00 pm or 08:00 am - 20:00 pm

Flexibility: We require you to be flexible for some weekends

Work Schedule: Bank shifts available - no set hours each week, you choose when to work

Benefits: Annual leave accrued for bank contracts, Workplace pension with matching contributions, Free meals on shift for staff working 6+ hours, Life Assurance Scheme, Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus, Ongoing career training and development, Employee Assistance Programme, occupational health support and wellbeing services, Plus cycle to work scheme, study support, long service awards and more

About Us

We are a kind and compassionate team that strives for excellence in everything we do. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

Suitable candidates will be passionate about delivering exceptional customer service and have excellent communication skills.