Front Line Support Analyst

💰 ₹18,000 - ₹28,800 (Est.) 📍 Toronto 🕐 2 days ago

Job Description

Requisition ID: 228457

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


The Role:

This role provide responsive application level support and development of components and services for critical trading applications used by Commodities Sales and Trading Desks. Individual will be responsible for support around production and non-production application deployments, application support, end of day batches



Is this role right for you? In this role you will:


Resolution and Prevention of Problems
Presented with application level issues on mission critical systems requiring same day resolution. Often, resolution determination requires interaction with other teams onsite and remotely. Considerable effort is placed into determining, developing and delivering procedures to protect production environments from unplanned outages.
Implement and Develop Solutions for end users
Provide technical assistance to Front Office, Middle, and Back Office users. Implement automated procedures to solve complex problems.
Application Administration and New Projects
Perform application support and administration tasks associated with environment of specialisation. Ability to take on new projects and balance between production support items and assigned projects.
System, Application Monitoring and Updates
Setup proactive application monitoring and identify monitoring recommendations to be assessed, tested, and implemented for capacity planning or where resource constraints are identified.


Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:


Technical Analyst role focusing on Development and End user support with strong hands on engineering experience
Excellent verbal and written communication skills with the ability to provide business and technical support to the Front, Middle, and Back-office users and report issues to senior management.
Requires the ability to think strategically and have analytical and proactive problem solving skills. Ability to multitask and prioritize projects and production support.
Prior exposure to Commodities business is an asset
Experience working on a trading floor is an asset
Experience and knowledge of Commodity markets in the US/Canada including Oil and Natural Gas is strongly preferred
Working experience with either in-house built Commodities systems or vendor Commodities trading systems is an asset
Requires the ability to think strategically and have analytical and proactive problem solving skills. Requires education with focus on Math or Computer science
Should have excellent client service skills and ability to work well in a fast-paced trading floor environment and strong organizational skills and detail-oriented. Ability to troubleshoot complex technology and data related issues and solid working knowledge of securities industry systems and terminology.
Provide System Administration, ad hoc queries and Application Support for supported systems.

Technical & Education requirements:


Strong in Unix, Shell scripting, Python – 2+ years of hands on experience
Proficient with source code versioning tools (Git, SVN) and build tools (Maven, Gradle, Ant).
Experience working with SQL (Oracle) – 2+ years of hands on experience
Bachelor’s Degree in Math, Physics, Computer Science or a related field
Experience working within the Commodities Trading area is an asset
Hands-on experience working on a Trade Floor and supporting a trading environment is an asset
Experience as a DevOps Engineer in a 24x7 uptime environment, including automation experience with configuration management tools.

What's in it for you?


Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

💡 Quick Summary

Seeking a career-building opportunity? The Front Line Support Analyst position is now open for candidates interested in the Bank Jobs sector. This role in Toronto offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.

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Job Details

Company Name: Scotiabank

Frequently Asked Questions

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The expected salary for Front Line Support Analyst in Toronto is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Front Line Support Analyst is an on-site position based in Toronto. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Front Line Support Analyst. Previous experience in Bank Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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