Job Description
Location: AU Rowland Flat Jacobs Creek, SA, Australia
Job Function: Sales and Marketing
Employment Type:
About Us
Vinarchy. Redefining Wine.
Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine.
Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in almost every corner of the world, we are relentlessly innovative, ambitious and imaginative at every stage from grape to glass.
About the role
The purpose of this role is to educate visitors to the site by communicating the brand story with confidence through tutored wine tastings, and experiences, to drive wine club acquisitions and retail off premise sales.
The Front of House Host role is expected to provide food, beverage and wine service within the Brand Homes on a day-to-day basis under limited supervision and in accordance with Company Standard Operating Procedures. This role will work across our Rowland Flat Precinct of Brand Homes (Jacobs Creek & St Hugo Cellar Door’s)
This position is a Casual position.
Key Responsibilities:
Ability to perform a range of food and beverage operations according to work instructions in a team environment
Responsibility to drive sales and Wine Club sign-ups, to contribute to overall Brand Home KPI’s
Responsibility to capture customer data at every opportunity, in-line with data capture strategy and company procedure to ensure legal compliance and to achieve Brand Home KPI’s
Provide prompt and courteous service to customers
Ability to work effectively in a team environment
Demonstrated attention to detail
Ability to work autonomously within an environment of accountability and responsibility
A commitment to adding value through continuous improvement and quality systems
A demonstrated commitment to customer focused services and effective selling techniques
Ability to evaluate wine quality and identify wine styles
Ability to prioritise allocated work duties and manages time effectively
Prepared to undertake training, learning and acquire knowledge through education and training
A passion for wine that drives willingness to learn about other aspects of the wine business, and stay informed on emerging trends and the competitor landscape
Commitment to the implementation of quality assurance principles in accordance with Company Policies and Procedures
Ability to work across and deliver experiences in Jacob’s Creek Café, Welcome Desk and Cellar Door
Competent use of Point of Sale terminal and electronic banking facilities
Attend and participate in work group meetings as required
Actively participate in Company Training Programs and proactively seek learning opportunities
What You’ll Bring:
Essential
Flexibility to work across a 7-day week, including evenings and events
Prepared to undertake any additional training to complement the requirements of the position
Basic literacy, numeracy and communication skills.
Responsible Service of ******* & Liquor Licensing Laws Certificate
Experience in a fast-paced wine-focused environment, or Café or Restaurant environment
Proven track record in a sales environment
Ability to work flexibly across all FOH areas, across precinct
Demonstrate a passion for wine, and desire to deliver quality wine experiences to customers
Desirable
WSET qualification or other wine education programme
Current First Aid Certificate
Hospitality certification or equivalent
Responsible Person badge
Current Fire Warden certificate
Barista experience
Knowledge of other Cellar Door/ Hospitality offerings in the local area
Why Join Us?
Vinarchy is a home for passionate people to do their very best work. We believe in empowering our people and celebrating success.
We offer a competitive rewards package and the opportunity to work with a world-class team.
You will also have access to:
Annual wine allowance and access to unique wine specials
Paid Parental Leave
Go Beyond Day - make a difference in your local community
Access to an extensive online learning library
Private Health Insurance Discounts & Annual Flu Vaccination Program
Employee Assistance Program & Various exclusive employee discounts
Ready to redefine your future? APPLY TODAY!
At Vinarchy we are dedicated to building a diverse, dynamic and inclusive culture. Prospective candidates will be required to provide proof of legal work rights and undertake relevant pre-employment screening to verify eligibility and suitability. #LI-DNI
Our Company Values
Grow Together
Integrity In Every Drop
Own Our Impact
Simplify To Amplify
💡 Quick Summary
Seeking a career-building opportunity? The Front of House Host position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
