Front of House Staff

Location

Crows Nest NSW 2065

Full job description

About the role:

Represent Charcoal & Crisp as the first point of contact—welcoming guests, taking orders, managing reservations (lunch & dinner service from 11am–9 pm, Tue–Sun), and delivering top-tier customer experience.

Key duties:

Greet customers, present menus, and take orders.

Coordinate reservations & manage walk-ins.

Serve food and drinks with accuracy and warmth.

Handle payments.

Assist with bussing, table setup, cleaning.

Maintain POS accuracy and cash handling.

Requirements:

Prior FOH experience with POS familiarity. (Optional)

Customer-service excellence in fast-paced environments.

Excellent communication and multitasking skills.

Job Types: Full-time, Part-time, Casual

Pay: From $25.00 per hour

Expected hours: No more than 38 per week

Schedule:

10 hour shift

12 hour shift

8 hour shift

Afternoon shift

Day shift

Evening shift

Every weekend

Fixed shift

Monday to Friday

Morning shift

Public holidays

Rotating roster

Weekend availability

Supplementary Pay:

Penalty rates

Work Location: In person