Job Description
The Front of House Staff member is the face of our establishment, responsible for providing exceptional customer service and ensuring guests have a memorable and enjoyable experience. This role requires a friendly demeanor, strong communication skills, and the ability to work efficiently in a fast-paced team environment.
Key Responsibilities
Guest Service & Interaction:
Warmly greet guests upon arrival and thank them upon departure.
Manage reservations, waitlists, and seating arrangements (Host/Hostess duty).
Take accurate food and beverage orders and input them into the POS system (Server/Bartender duty).
Serve food and drinks promptly, following all service standards.
Answer guest inquiries regarding menu items, ingredients, and the establishment.
Address customer complaints or concerns with professionalism and empathy, escalating issues to management when necessary.
Operations & Maintenance:
Maintain a clean, sanitary, and organized dining area, service stations, and restrooms.
Set, clear, and re-set tables efficiently throughout the shift (Busser/Runner duty).
Assist with opening and closing duties, including stocking supplies, preparing the dining room, and light cleaning.
Handle cash and credit card transactions accurately and process payments.
Liaise effectively with the Back of House (kitchen) team to
Key Responsibilities
Guest Service & Interaction:
Warmly greet guests upon arrival and thank them upon departure.
Manage reservations, waitlists, and seating arrangements (Host/Hostess duty).
Take accurate food and beverage orders and input them into the POS system (Server/Bartender duty).
Serve food and drinks promptly, following all service standards.
Answer guest inquiries regarding menu items, ingredients, and the establishment.
Address customer complaints or concerns with professionalism and empathy, escalating issues to management when necessary.
Operations & Maintenance:
Maintain a clean, sanitary, and organized dining area, service stations, and restrooms.
Set, clear, and re-set tables efficiently throughout the shift (Busser/Runner duty).
Assist with opening and closing duties, including stocking supplies, preparing the dining room, and light cleaning.
Handle cash and credit card transactions accurately and process payments.
Liaise effectively with the Back of House (kitchen) team to
💡 Quick Summary
Seeking a career-building opportunity? The Front of House Staff Lunch Shift position is now open for candidates interested in the Waiter / Steward Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Waiter / Steward Jobs is a plus.
