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Pyramid Global Hospitality
Reservation Agent
Pyramid Global Hospitality · Miami, FL, United States · via LinkedIn
9 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on SimplyHired
Apply on WhatJobs
Apply on Hiring Cafe
Apply on Recruit.net
Job description
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About Our Property
At the Pullman Miami Airport we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Pullman Miami Airport can mean for you!
What You Will Have An Opportunity To Do
We are looking for a highly engaging, customer focused individual to join our Reservations team as a Reservations Agent. The successful candidate for this role will have a proven track record of providing exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
The Reservation teams play an integral role in ensuring that each of our guests has an exceptional experience while planning their visit. They are responsible for creating a positive guest interaction that will build the guests anticipation for their upcoming visit. They must also be knowledgeable on providing accurate information to our guests on room packages, special promotions at the resort, and special events going on during their stay. This role is the key to helping our guests discover their “Wanderlust” experience!
If you have experience in a hotel/resort reservations team, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role
• You will answer calls and greet people from all over the world in a friendly and welcoming manner
• Make guest reservations for all hotel accommodations
• Ensure accuracy of reservation, recognize guests’ needs and requests, and properly communicate requests to appropriate departments.
• Promote an understanding of revenue optimization concepts, ideas, and practices to better maximize our Resort’s revenue capabilities.
• Utilize training of reservations software system to successfully and independently complete reservations in a timely manner.
• Generate and audit daily reservations reports as assigned to ensure reservation completion, accuracy, and preparedness.
• Generates additional guest interest in all resort amenities and outlets to assist in achieving ancillary revenue goals and enhance guest vacation experience.
• Responsible for striving to achieve monthly ADR, conversion, and revenue goals.
• Maintains a strong familiarity the Resort and surrounding area.
• Remain up-to-date on all resort and amenity offerings, promotions and campaigns, and changes in policies and procedures.
• Must be able to effectively, patiently, and professionally handle all internal and external guest situations and resolve guest challenges to guest’s satisfaction.
• Maintains strong relationships & communications with Accounting, Front Desk and Guest Services teams.
• Interacts with resort staff in a polite and respectful manner.
• Up-sell whenever possible through positioning the product, utilizing sales techniques & training and gathering personal information to anticipate and cater to guests’ needs and help them make an informed decision.
• Other duties as assigned.
What are we looking for?
• Must be available to work a flexible schedule to include nights, weekends and holidays
• High school diploma or equivalent
• Previous hotel or resort experience preferred
• Knowledge of Opera and Delphi
• Excellent verbal and written communication skills
• Ability to work in a fast-paced setting
• Bilingual in English and Spanish preferred
Compensation
$16.50
$18.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Report this listing
Pyramid Global Hospitality
Indeed
3.6/5
267 reviews
Glassdoor
3.3/5
321 reviews
Breakroom
6.7/10
73 reviews
pyramidglobal.com
More jobs at Pyramid Global Hospitality
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Davidson Hospitality
Engineering Supervisor-Engineering-Newport Beachside Hotel & Resort
Davidson Hospitality · Miami, FL, United States · via ZipRecruiter
11 hours ago
Full–time
No Degree Mentioned
Apply directly on ZipRecruiter
Job description
Property Description
The Sunny Hotel, located in the sunny and vibrant Sunny Isles Beach, Florida, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a beachfront hotel that offers exceptional service and a tropical paradise experience to our guests. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts stunning ocean views, modern amenities, and a lively atmosphere, creating an exciting work environment. As a member of the The Sunny Hotel team, you'll have the chance to provide exceptional service to our guests, work in a picturesque beachfront location, and be a part of a renowned hospitality brand. Join us in delivering unforgettable hospitality experiences and become a valued member of our team at The Sunny Hotel in Sunny Isles Beach, FL!
Overview
Looking for an exciting new challenge in the hospitality industry? Our hotel/resort is seeking a highly motivated and skilled Engineering Supervisor to join our team! In this role, you will be responsible for overseeing the maintenance and repair of all mechanical and electrical equipment within the hotel, ensuring that our guests have a safe and comfortable stay. An Engineering Supervisor maintains high morale for engineering shift; teach engineering staff how to maintain and repair equipment; solicit suggestions or input from other members of the engineering team; coach or counsel team members effectively; staff consistently achieves standards for the department; discuss problems with employees as they come up.
With competitive pay and great benefits, this is the perfect opportunity to take your career to the next level.
Qualifications
• Read, write, speak and understand English
• Hotel, institutional, HVAC systems experience of 3-5 years preferred
• Refrigeration, HVAC certification or journeyman level experience
• Previous management or supervisory experience of 2-3 years
• Working knowledge of electrical, mechanical, emergency, preventative maintenance systems and all related disciplines
• Basic computer skills, administrative skills
• Meet minimum age requirement of jurisdiction
• Ability to communicate effectively with public and other employees
• Valid driver's license preferred
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Report this listing
Davidson Hospitality
Indeed
3.5/5
125 reviews
Glassdoor
4.0/5
336 reviews
Comparably
3.8/5
276 reviews
pivothotels.com
More jobs at Davidson Hospitality
See web results for Davidson Hospitality
Marriott
Front of House Summer Intern - Full-time
Marriott · Miami Beach, FL, United States · via Snagajob
18 hours ago
Full–time
Apply on Snagajob
Job description
**Additional Information** May - August Timeframe
• *Job Number** 2620XXXXXX
• *Job Category** Management Development Programs/Interns
• *Location** AC Hotel Miami Beach, 2912 Collins Ave, Miami Beach, Florida, United States, 33140
VIEW ON MAP (https://www.google.com/maps?q=AC%20Hotel%20Miami%20Beach%2C%202912%20Collins%20Ave%2C%20Miami%20Beach%2C%20Florida%2C%20United%20States%2C%2033140)
• *Schedule** Full Time
• *Located Remotely?** N
• *Position Type** Non-Management
• *JOB SUMMARY**
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you’ll be better prepared to pursue opportunities post-graduation. Here’s to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Regional Sales Director North America - Accor US/CAN
Accor CN/ZH
Miami, FL, United States
via Accor Careers
10 hours ago
Full–time
A
Front Desk Supervisor (Hotel Experience) Ac & Element Miami DT
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Miami, FL, United States
via Indeed
16 hours ago
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India
Alwar, Rajasthan - Based on your past activity
Update location
Dark theme: on
Help
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Pyramid Global Hospitality
Reservation Agent
Pyramid Global Hospitality · Miami, FL, United States · via LinkedIn
9 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on SimplyHired
Apply on WhatJobs
Apply on Hiring Cafe
Apply on Recruit.net
Job description
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About Our Property
At the Pullman Miami Airport we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Pullman Miami Airport can mean for you!
What You Will Have An Opportunity To Do
We are looking for a highly engaging, customer focused individual to join our Reservations team as a Reservations Agent. The successful candidate for this role will have a proven track record of providing exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
The Reservation teams play an integral role in ensuring that each of our guests has an exceptional experience while planning their visit. They are responsible for creating a positive guest interaction that will build the guests anticipation for their upcoming visit. They must also be knowledgeable on providing accurate information to our guests on room packages, special promotions at the resort, and special events going on during their stay. This role is the key to helping our guests discover their “Wanderlust” experience!
If you have experience in a hotel/resort reservations team, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role
• You will answer calls and greet people from all over the world in a friendly and welcoming manner
• Make guest reservations for all hotel accommodations
• Ensure accuracy of reservation, recognize guests’ needs and requests, and properly communicate requests to appropriate departments.
• Promote an understanding of revenue optimization concepts, ideas, and practices to better maximize our Resort’s revenue capabilities.
• Utilize training of reservations software system to successfully and independently complete reservations in a timely manner.
• Generate and audit daily reservations reports as assigned to ensure reservation completion, accuracy, and preparedness.
• Generates additional guest interest in all resort amenities and outlets to assist in achieving ancillary revenue goals and enhance guest vacation experience.
• Responsible for striving to achieve monthly ADR, conversion, and revenue goals.
• Maintains a strong familiarity the Resort and surrounding area.
• Remain up-to-date on all resort and amenity offerings, promotions and campaigns, and changes in policies and procedures.
• Must be able to effectively, patiently, and professionally handle all internal and external guest situations and resolve guest challenges to guest’s satisfaction.
• Maintains strong relationships & communications with Accounting, Front Desk and Guest Services teams.
• Interacts with resort staff in a polite and respectful manner.
• Up-sell whenever possible through positioning the product, utilizing sales techniques & training and gathering personal information to anticipate and cater to guests’ needs and help them make an informed decision.
• Other duties as assigned.
What are we looking for?
• Must be available to work a flexible schedule to include nights, weekends and holidays
• High school diploma or equivalent
• Previous hotel or resort experience preferred
• Knowledge of Opera and Delphi
• Excellent verbal and written communication skills
• Ability to work in a fast-paced setting
• Bilingual in English and Spanish preferred
Compensation
$16.50
$18.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Report this listing
Pyramid Global Hospitality
Indeed
3.6/5
267 reviews
Glassdoor
3.3/5
321 reviews
Breakroom
6.7/10
73 reviews
pyramidglobal.com
More jobs at Pyramid Global Hospitality
See web results for Pyramid Global Hospitality
Davidson Hospitality
Engineering Supervisor-Engineering-Newport Beachside Hotel & Resort
Davidson Hospitality · Miami, FL, United States · via ZipRecruiter
11 hours ago
Full–time
No Degree Mentioned
Apply directly on ZipRecruiter
Job description
Property Description
The Sunny Hotel, located in the sunny and vibrant Sunny Isles Beach, Florida, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a beachfront hotel that offers exceptional service and a tropical paradise experience to our guests. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts stunning ocean views, modern amenities, and a lively atmosphere, creating an exciting work environment. As a member of the The Sunny Hotel team, you'll have the chance to provide exceptional service to our guests, work in a picturesque beachfront location, and be a part of a renowned hospitality brand. Join us in delivering unforgettable hospitality experiences and become a valued member of our team at The Sunny Hotel in Sunny Isles Beach, FL!
Overview
Looking for an exciting new challenge in the hospitality industry? Our hotel/resort is seeking a highly motivated and skilled Engineering Supervisor to join our team! In this role, you will be responsible for overseeing the maintenance and repair of all mechanical and electrical equipment within the hotel, ensuring that our guests have a safe and comfortable stay. An Engineering Supervisor maintains high morale for engineering shift; teach engineering staff how to maintain and repair equipment; solicit suggestions or input from other members of the engineering team; coach or counsel team members effectively; staff consistently achieves standards for the department; discuss problems with employees as they come up.
With competitive pay and great benefits, this is the perfect opportunity to take your career to the next level.
Qualifications
• Read, write, speak and understand English
• Hotel, institutional, HVAC systems experience of 3-5 years preferred
• Refrigeration, HVAC certification or journeyman level experience
• Previous management or supervisory experience of 2-3 years
• Working knowledge of electrical, mechanical, emergency, preventative maintenance systems and all related disciplines
• Basic computer skills, administrative skills
• Meet minimum age requirement of jurisdiction
• Ability to communicate effectively with public and other employees
• Valid driver's license preferred
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Report this listing
Davidson Hospitality
Indeed
3.5/5
125 reviews
Glassdoor
4.0/5
336 reviews
Comparably
3.8/5
276 reviews
pivothotels.com
More jobs at Davidson Hospitality
See web results for Davidson Hospitality
Marriott
Front of House Summer Intern - Full-time
Marriott · Miami Beach, FL, United States · via Snagajob
18 hours ago
Full–time
Apply on Snagajob
Job description
**Additional Information** May - August Timeframe
• *Job Number** 2620XXXXXX
• *Job Category** Management Development Programs/Interns
• *Location** AC Hotel Miami Beach, 2912 Collins Ave, Miami Beach, Florida, United States, 33140
VIEW ON MAP (https://www.google.com/maps?q=AC%20Hotel%20Miami%20Beach%2C%202912%20Collins%20Ave%2C%20Miami%20Beach%2C%20Florida%2C%20United%20States%2C%2033140)
• *Schedule** Full Time
• *Located Remotely?** N
• *Position Type** Non-Management
• *JOB SUMMARY**
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you’ll be better prepared to pursue opportunities post-graduation. Here’s to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
💡 Quick Summary
Seeking a career-building opportunity? The Front of House Summer Intern - Full-time position is now open for candidates interested in the Hotel Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
