Job Description
Job Description:
Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Hotel in Delhi.
Responsibilities:
1. Assist the Front Office Assistant in managing all front desk operations.
2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area.
3. Handle guest check-ins and check-outs efficiently and accurately.
4. Respond to guest inquiries, complaints, and requests in a timely and professional manner.
5. Assist in reservation management, including inputting and updating guest information in the system.
6. Ensure the lobby and reception area are clean, tidy, and presentable at all times.
7. Provide administrative support, including answering phone calls, taking messages, and handling mail and packages.
8. Process financial transactions, including collecting payment, issuing receipts, and balancing cash.
+. Collaborate with housekeeping and maintenance departments to address guest needs and resolve any issues.
10. Maintain a positive and friendly attitude towards guests, colleagues, and management.
Requirements:
1. 1 year experience in a front office associate or customer service role is preferred.
2. Excellent communication and interpersonal skills.
3. Familiarity with hotel management software, such as Opera, IDs or Fidelio, is a plus.
4. Strong organizational and multitasking abilities.
5. Ability to work well under pressure in a fast-paced environment.
6. Flexibility to work various shifts, including nights, weekends, and holidays.
7. Fluency in English and local language.
8. A diploma or certificate in Hotel Management or a related field is desirable.
+. Must be willing to relocate to Delhi.
If you are interested in joining our team and have the required skills and qualifications, please submit your resume and cover letter for consideration.
Job Types: Full-time, Permanent
Benefits:
• Flexible schedule
• Food provided
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotational shift
Supplemental Pay:
• Overtime pay
• Performance bonus
• Yearly bonus
Education:
• Bachelor's (Preferred)
Experience:
• Front Office Assistant in Hotel/ Resort: 1 year (Required)
License/Certification:
• Hotel Management Diploma/ BHM Degree (Required)
Work Location: In person
Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Hotel in Delhi.
Responsibilities:
1. Assist the Front Office Assistant in managing all front desk operations.
2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area.
3. Handle guest check-ins and check-outs efficiently and accurately.
4. Respond to guest inquiries, complaints, and requests in a timely and professional manner.
5. Assist in reservation management, including inputting and updating guest information in the system.
6. Ensure the lobby and reception area are clean, tidy, and presentable at all times.
7. Provide administrative support, including answering phone calls, taking messages, and handling mail and packages.
8. Process financial transactions, including collecting payment, issuing receipts, and balancing cash.
+. Collaborate with housekeeping and maintenance departments to address guest needs and resolve any issues.
10. Maintain a positive and friendly attitude towards guests, colleagues, and management.
Requirements:
1. 1 year experience in a front office associate or customer service role is preferred.
2. Excellent communication and interpersonal skills.
3. Familiarity with hotel management software, such as Opera, IDs or Fidelio, is a plus.
4. Strong organizational and multitasking abilities.
5. Ability to work well under pressure in a fast-paced environment.
6. Flexibility to work various shifts, including nights, weekends, and holidays.
7. Fluency in English and local language.
8. A diploma or certificate in Hotel Management or a related field is desirable.
+. Must be willing to relocate to Delhi.
If you are interested in joining our team and have the required skills and qualifications, please submit your resume and cover letter for consideration.
Job Types: Full-time, Permanent
Benefits:
• Flexible schedule
• Food provided
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotational shift
Supplemental Pay:
• Overtime pay
• Performance bonus
• Yearly bonus
Education:
• Bachelor's (Preferred)
Experience:
• Front Office Assistant in Hotel/ Resort: 1 year (Required)
License/Certification:
• Hotel Management Diploma/ BHM Degree (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Assistant position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.