Job Description
1. Administer guests’ departure on everyday basis.
2. Monitor the reservation inquiries and assist hotel authority to increase revenue.
3. Manage client communication and give assistance on phone as well as in person too.
4. Develop and maintain professional relationship with the clients and bring beneficiary effect to the hotel’s business.
5. Ensure best possible customer service for clients and assist clients in check-in and check-out process.
6. Answer guests’ queries and provide information on room availability and other hotel services.
7. Assist sales and marketing department, housekeeping department of hotel providing their required information.
8. Manage cashiering process, maintain accounting records and perform efficiently in calculating the total payments.
+. Maintain neat and clean front Office and lobby area at all times.
10. Greet the guests with smile and deal them with courtesy.
11. Monitor overall functions of hotel and ensure the quality assurance standard.
12. Coordinate with housekeeping department and ensure the cleanliness of guestrooms.
Job Type: Full-time
Schedule:
• Rotational shift
Supplemental Pay:
• Shift allowance
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Microsoft Office: 1 year (Preferred)
• Fresher: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
2. Monitor the reservation inquiries and assist hotel authority to increase revenue.
3. Manage client communication and give assistance on phone as well as in person too.
4. Develop and maintain professional relationship with the clients and bring beneficiary effect to the hotel’s business.
5. Ensure best possible customer service for clients and assist clients in check-in and check-out process.
6. Answer guests’ queries and provide information on room availability and other hotel services.
7. Assist sales and marketing department, housekeeping department of hotel providing their required information.
8. Manage cashiering process, maintain accounting records and perform efficiently in calculating the total payments.
+. Maintain neat and clean front Office and lobby area at all times.
10. Greet the guests with smile and deal them with courtesy.
11. Monitor overall functions of hotel and ensure the quality assurance standard.
12. Coordinate with housekeeping department and ensure the cleanliness of guestrooms.
Job Type: Full-time
Schedule:
• Rotational shift
Supplemental Pay:
• Shift allowance
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Microsoft Office: 1 year (Preferred)
• Fresher: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Associate position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Igatpuri offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
