Job Description
Company Description
The Indian Hotels Company Limited (IHCL) is a leading hospitality company that offers a fusion of warm Indian hospitality and world-class service through its brands, including Taj, SeleQtions, Vivanta, and Ginger. Founded by Jamsetji Tata, IHCL opened its first hotel, The Taj Mahal Palace, in Bombay in 1+03. With a portfolio of 178 + hotels in over +0 cities across 4 continents and 11 countries, IHCL is India's largest hospitality company by market capitalization.
Role Description
This is a full-time on-site role for a Front Office Associate at Vivanta Ernakulam in Kochi. The Front Office Associate will be responsible for phone etiquette, receptionist duties, customer service, check-in procedures, and effective communication with guests and colleagues on a daily basis.
Qualifications
• Phone Etiquette, Receptionist Duties, and Customer Service skills
• Check-in procedures and effective Communication skills
• Previous experience in a front office or customer-facing role
• Excellent interpersonal and organizational skills
• Ability to multitask and work effectively in a fast-paced environment
• Knowledge of hospitality industry practices and Opera software.
The Indian Hotels Company Limited (IHCL) is a leading hospitality company that offers a fusion of warm Indian hospitality and world-class service through its brands, including Taj, SeleQtions, Vivanta, and Ginger. Founded by Jamsetji Tata, IHCL opened its first hotel, The Taj Mahal Palace, in Bombay in 1+03. With a portfolio of 178 + hotels in over +0 cities across 4 continents and 11 countries, IHCL is India's largest hospitality company by market capitalization.
Role Description
This is a full-time on-site role for a Front Office Associate at Vivanta Ernakulam in Kochi. The Front Office Associate will be responsible for phone etiquette, receptionist duties, customer service, check-in procedures, and effective communication with guests and colleagues on a daily basis.
Qualifications
• Phone Etiquette, Receptionist Duties, and Customer Service skills
• Check-in procedures and effective Communication skills
• Previous experience in a front office or customer-facing role
• Excellent interpersonal and organizational skills
• Ability to multitask and work effectively in a fast-paced environment
• Knowledge of hospitality industry practices and Opera software.
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Associate position is now open for candidates interested in the Hotel Jobs sector. This role in Kochi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
