Job Description
Job Description :
• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered.
• Registers guests and manages the rooming chart.
• Organizing transport services for guests at their request.
• Providing guests with information about the property & Up sell additional facilities.
• Maintains security and telecommunications system.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Monitor office supplies and place orders when necessary.
• Take up other duties as assigned (travel arrangements, schedules etc.)
Essential Skills:
• Proficient in English (speaking and writing)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Knowledge f office management and basic bookkeeping
Qualification & Experience:
• Degree or Diploma in Hotel management & Travel and Tourism management.
• Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
• Experience with hotel reservations software’s will be an advantage.
Job Types: Full-time, Permanent
Benefits:
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Rotational shift
Supplemental pay types:
• Performance bonus
• Yearly bonus
Ability to commute/relocate:
• Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
• Diploma (Preferred)
Experience:
• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered.
• Registers guests and manages the rooming chart.
• Organizing transport services for guests at their request.
• Providing guests with information about the property & Up sell additional facilities.
• Maintains security and telecommunications system.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Monitor office supplies and place orders when necessary.
• Take up other duties as assigned (travel arrangements, schedules etc.)
Essential Skills:
• Proficient in English (speaking and writing)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Knowledge f office management and basic bookkeeping
Qualification & Experience:
• Degree or Diploma in Hotel management & Travel and Tourism management.
• Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
• Experience with hotel reservations software’s will be an advantage.
Job Types: Full-time, Permanent
Benefits:
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Rotational shift
Supplemental pay types:
• Performance bonus
• Yearly bonus
Ability to commute/relocate:
• Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
• Diploma (Preferred)
Experience:
• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Associate | Male position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Thrissur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.