Job Description
• To have detailed information about the hotel, city as well as the competition
• To have detailed information regarding arrivals and room requirements
• to have up to date information on daily room occupancy
• to check on VIP Reservations, complete their pre-registration formalities and extend to them the regular courtesies
• To allocate room to all arriving guest
• To Maintain all guest details in the manner instructed and type out necessary guest details in the system.
• To co-ordinate with housekeeping for clearing rooms
• To prepare understand and communicate all relevant daily, weekly and monthly reports and statistics
• to handle all incoming calls as per standard instructions
• to maintain physical count of all room keys in each shift
• to ensure check in and check out are handles smoothly without unnecessary delay or discomfort to the guest
• to ensure that proper records are maintained for all telephone calls from the rooms
• to ensure accurate cash handover
• to give proper and complete handover to the next shift
• to follow the house rules and policies laid down by the management
• to adhere to strict grooming and hygiene standards
• to consciously and continuously strive to better his/her skills and increase his/her knowledge.
Job Types: Full-time, Fresher
Pay: ₹15,000.00 - ₹16,000.00 per month
Benefits:
• Food provided
• Health insurance
• Leave encashment
• Provident Fund
Schedule:
• Rotational shift
Supplemental Pay:
• Yearly bonus
Work Location: In person
• To have detailed information regarding arrivals and room requirements
• to have up to date information on daily room occupancy
• to check on VIP Reservations, complete their pre-registration formalities and extend to them the regular courtesies
• To allocate room to all arriving guest
• To Maintain all guest details in the manner instructed and type out necessary guest details in the system.
• To co-ordinate with housekeeping for clearing rooms
• To prepare understand and communicate all relevant daily, weekly and monthly reports and statistics
• to handle all incoming calls as per standard instructions
• to maintain physical count of all room keys in each shift
• to ensure check in and check out are handles smoothly without unnecessary delay or discomfort to the guest
• to ensure that proper records are maintained for all telephone calls from the rooms
• to ensure accurate cash handover
• to give proper and complete handover to the next shift
• to follow the house rules and policies laid down by the management
• to adhere to strict grooming and hygiene standards
• to consciously and continuously strive to better his/her skills and increase his/her knowledge.
Job Types: Full-time, Fresher
Pay: ₹15,000.00 - ₹16,000.00 per month
Benefits:
• Food provided
• Health insurance
• Leave encashment
• Provident Fund
Schedule:
• Rotational shift
Supplemental Pay:
• Yearly bonus
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Associate |MALE position is now open for candidates interested in the Hotel Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
