Job Description
Duties & Responsibilities :
• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered.
• Registers guests and manages the rooming chart.
• Organizing transport services for guests at their request.
• Providing guests with information about the property & Up sell additional facilities and services, when appropriate.
• You will be responsible to provide an excellent and consistent level of service to your customers.
• Contributes to the smooth and efficient running of the Reception within the Rooms division.
Required Experience and Qualifications :
• 1 Year Hotel Experience Mandatory.
• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Good customer service, communications and interpersonal skills are a must.
Job Types: Full-time, Permanent
Benefits:
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Day shift
• Morning shift
• Night shift
• Rotational shift
Supplemental Pay:
• Performance bonus
Ability to commute/relocate:
• Thrissur R S, Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
• Secondary(10th Pass) (Preferred)
Experience:
• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered.
• Registers guests and manages the rooming chart.
• Organizing transport services for guests at their request.
• Providing guests with information about the property & Up sell additional facilities and services, when appropriate.
• You will be responsible to provide an excellent and consistent level of service to your customers.
• Contributes to the smooth and efficient running of the Reception within the Rooms division.
Required Experience and Qualifications :
• 1 Year Hotel Experience Mandatory.
• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Good customer service, communications and interpersonal skills are a must.
Job Types: Full-time, Permanent
Benefits:
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Day shift
• Morning shift
• Night shift
• Rotational shift
Supplemental Pay:
• Performance bonus
Ability to commute/relocate:
• Thrissur R S, Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
• Secondary(10th Pass) (Preferred)
Experience:
• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Associate |Male position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Thiruvananthapuram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
