Job Description
Location: Madhai, Pachmarhi
Department: Front Office
Reporting To: Operation Manager / Unit Head
Job Summary
We are looking for a smart, well-groomed, and customer-focused Front Office Executive to manage guest check-ins, check-outs, reservations coordination, and ensure a smooth arrival and departure experience. The candidate should have good communication skills, a positive attitude, and the ability to handle guests professionally.
Key Responsibilities
Welcome guests warmly and ensure smooth check-in and check-out process
Handle room reservations and coordinate with housekeeping for room readiness
Manage guest queries, requests, and complaints professionally
Maintain guest records and update booking details in the system
Handle billing, payments, and basic cashiering responsibilities
Coordinate with other departments to ensure seamless guest service
Maintain front desk cleanliness and presentation standards
Ensure compliance with company policies and service standards
Required Skills
Good communication skills (Hindi & English preferred)
Pleasant personality and professional grooming
Basic computer knowledge
Strong guest handling and problem-solving skills
Ability to work in shifts
Qualification & Experience
Graduate preferred
1–3 years of experience in hotel front office (Resort experience preferred)
Freshers with good communication skills may also apply
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Food provided
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Execuitve / Associate position is now open for candidates interested in the Hotel Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
