Front Office Executive at Hotel Sree Visakh, Kovalam

Hotel Sree Visakh, a premier destination in the scenic coastal town of Kovalam, is seeking an experienced Front Office Executive to join our dynamic team. We are looking for an enthusiastic and customer-focused individual who excels at delivering exceptional service and creating a welcoming atmosphere for our guests.

Key Responsibilities:

-Greet and assist guests upon arrival, providing information about hotel amenities and services.

-Manage the front desk operations, ensuring a smooth and efficient check-in and check-out process.

-Handle customer inquiries and resolve issues in a professional and timely manner, ensuring guest satisfaction.

-Promote hotel services and amenities to maximize room occupancy and revenue.

Maintain accurate records of room bookings, payments, and guest information in the property management system.

-Collaborate with housekeeping and maintenance teams to ensure rooms are ready for guests and that any issues are addressed promptly.

-Implement strategies to drive room bookings and achieve sales targets, with a focus on enhancing guest experience.

-Utilize excellent communication and interpersonal skills to build rapport with guests and anticipate their needs.

Qualifications:

-Proven experience as a Front Office Executive or similar role in the hospitality industry.

-Strong communication and interpersonal skills, with a commitment to providing exceptional guest service.

-Proficient in using property management systems and basic computer applications.

Ability to work flexible hours, including weekends and holidays.

Incentives:

In recognition of your ability to drive room occupancy, Hotel Sree Visakh offers attractive incentives based on the number of rooms sold, providing you with the opportunity to earn additional income for your performance.

Food and Accommodation:

We are pleased to offer complimentary food and accommodation for our staff, ensuring that you have all the necessary support to thrive in your role.

If you are passionate about hospitality and ready to contribute to a thriving hotel environment in beautiful Kovalam, we invite you to apply to join our team at Hotel Sree Visakh.

EMAIL YOUR CVs at prath eesh .sr eevisakh @g ma il.c om