Front Office Executive

· Receive patient and patient attendants in a most pleasing manner.

· Provide information about doctor's availability, consultation time, appointments required etc.

· Check whether patient is new or for review consultation. Also check for any insurance coverage

(company).

· Get the registration form filled for new patients and make the entries in the system correctly.

· Collect the consultation fee and registration fee as per hospital norms and hand over at the end of day.

· Issues hospital card with registration number and the receipt of payment.

· Guide patient towards the consultation room.

· Hand over the patient file to the concerned consultation room.

· Attend phone calls and provide necessary information / appointments as required.

· Maintain individual doctor's OP register with respective doctor's signature.

· Maintain consultant doctor's availability register.

· Submit the registers to billing / auditing / HR wherever required.

· Coordinate with the consultant doctors to know the visiting time etc.

· Avoid crowding in front of OP desk.

· Serve on first come first serve basis unless there is an emergency.

· Guide patients to other areas of hospital i.e. diagnostics, admissions, physiotherapy, dialysis unit, OP pharmacy, canteen etc., as the case may be.

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Provident Fund
Schedule:

Night shift
Supplemental pay types:

Overtime pay
Ability to commute/relocate:

Banjara Hills, Hyderabad - 500073, Telangana: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred)
Language:

English (Preferred)
ENGLISH, HINDI, TELUGU (Preferred)