Front Office Executive

Job Description:

We’re seeking a skilled and friendly Front Office Executive (Female candidate, preferrably Married) to join our team at Gentech Engineering Services.

You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

Your role

Handle the front desk and maintain visitor records.

Manage administrative chores and organisational tasks.

Create a welcoming, professional environment for clients and customers.

Answering phone calls and directing them to the appropriate staff member/department.

Handling incoming and outgoing mail and packages.

· To coordinate, prepare and compile bid submission documents in relation to tendering/bidding activities, tender questionnaires, and pre-qualifications.

· Prepare Technical Financial bids in assistance with seniors & Prepare documents for e-Tendering on portals.Receive and deal with enquiries from Clients concerning Tenders.

Drafting and Negotiation of agreements/commercial contracts needed for business operations.

Able to manage proactive communication with Client and interface with other disciplines.Good command over the English language & Communication.

Required skills and qualifications

Bachelor’s degree in any field.

Excellent communication and interpersonal skills.

Ability to prioritise tasks and great organisational capabilities.

Competency in managing time and solving everyday problems.

Customer-oriented mindset with a passion for providing exceptional service.

Fluency in English, Hindi, and at least one other regional language.

Preferred skills and qualifications

0–2 years of experience in a similar job or other customer-facing roles.

Proficiency in using computers and other office equipment.

Willingness to work in a fast-paced environment with multitasking ability.

Basic knowledge of Microsoft Office (MS Word and MS Excel).

Job Type: Full-time

Pay: From ₹10,000.00 per month

Schedule:

Day shift

Education:

Bachelor's (Preferred)

Experience:

total work: 1 year (Preferred)

Language:

English (Preferred)

Work Location: In person