Job description
Designation : Front Office ExecutiveResponsibilities:Handling Front Desk and Co-ordination.Good Communication Skill.Be able to stay objective vis--vis its personality and the organization.Ensure reception area is tidy and presentable, with all necessary stationery and material.Serves visitors by greeting, welcoming, and directing them appropriately.Notifies company personnel of visitor arrival.Maintains security and telecommunications system.Informs visitors by answering or referring inquiries.Keep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)Answer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsAssisting Clients in finding the concerned person.Give the image of a friendly and concerned person.Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries.RequirementsProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientationProven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.g. fax, printer etc.)