Job Description
Job Title: Front Office Executive
.Location: Noida - Sector 19 & Sector 11
Department: Front Office
Reports To: Hotel Manager / General Manager
Job Summary:
We are looking for a smart, well-groomed, and customer-oriented Front Office Executive to join our team at Embassy Inn. The ideal candidate should have excellent communication skills, a pleasant personality, and a passion for providing outstanding guest service. As the first point of contact for guests, you will play a vital role in creating a positive and welcoming experience at our hotel.
Key Responsibilities:
Greet and welcome guests warmly upon arrival.
Manage guest check-in and check-out procedures efficiently.
Handle room reservations, cancellations, and inquiries via phone, email, or in person.
Maintain guest records and ensure accurate billing and payments.
Coordinate with housekeeping and other departments to ensure smooth guest service.
Address guest complaints or requests promptly and professionally.
Provide information about hotel facilities, services, and nearby attractions.
Maintain the front desk area in a neat and organized manner.
Follow hotel policies, safety, and security standards at all times.
Qualifications & Skills:
Bachelor’s degree or diploma in Hospitality, Hotel Management, or a related field (preferred).
Prior experience in front office or guest relations in a hotel environment.
Excellent communication and interpersonal skills.
Proficient in MS Office and hotel management software.
Well-groomed, confident, and courteous demeanor.
Ability to handle pressure and multitask efficiently.
Flexible to work in shifts, weekends, and holidays.
Benefits:
Competitive salary and performance incentives.
Accommodation and meals (if Required).
Opportunities for growth and career development.
Supportive and professional work environment.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Flexible schedule
Food provided
Experience:
Front office Executive: 1 year (Preferred)
Work Location: In person
.Location: Noida - Sector 19 & Sector 11
Department: Front Office
Reports To: Hotel Manager / General Manager
Job Summary:
We are looking for a smart, well-groomed, and customer-oriented Front Office Executive to join our team at Embassy Inn. The ideal candidate should have excellent communication skills, a pleasant personality, and a passion for providing outstanding guest service. As the first point of contact for guests, you will play a vital role in creating a positive and welcoming experience at our hotel.
Key Responsibilities:
Greet and welcome guests warmly upon arrival.
Manage guest check-in and check-out procedures efficiently.
Handle room reservations, cancellations, and inquiries via phone, email, or in person.
Maintain guest records and ensure accurate billing and payments.
Coordinate with housekeeping and other departments to ensure smooth guest service.
Address guest complaints or requests promptly and professionally.
Provide information about hotel facilities, services, and nearby attractions.
Maintain the front desk area in a neat and organized manner.
Follow hotel policies, safety, and security standards at all times.
Qualifications & Skills:
Bachelor’s degree or diploma in Hospitality, Hotel Management, or a related field (preferred).
Prior experience in front office or guest relations in a hotel environment.
Excellent communication and interpersonal skills.
Proficient in MS Office and hotel management software.
Well-groomed, confident, and courteous demeanor.
Ability to handle pressure and multitask efficiently.
Flexible to work in shifts, weekends, and holidays.
Benefits:
Competitive salary and performance incentives.
Accommodation and meals (if Required).
Opportunities for growth and career development.
Supportive and professional work environment.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Flexible schedule
Food provided
Experience:
Front office Executive: 1 year (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Executive (Receptionist) position is now open for candidates interested in the Hotel Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
