Front Office Manager

💰 ₹18,000 - ₹28,800 (Est.) 📍 Shimla

Job Description

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Tejas Eduskills Pvt. Ltd.


Hotel Management Trainee (12th Pass)
Tejas Eduskills Pvt. Ltd. • Shimla, Himachal Pradesh • via Indeed
15 hours ago
₹7,412.75–₹10,000.00 a month
Internship
Apply directly on Indeed
Apply directly on Glassdoor
Job description
Hiring - 12th Pass students

Location - Any City

Experience - Fresher

Want to make a career in the hotel management industry and work for big star hotels then apply now.

Excellent Stipend offered with experience in all departments of the hotel.

Job Type: Internship
Contract length: 12 months

Pay: ₹7,412.75 - ₹10,000.00 per month

Jadwal:
• Day shift

Work Location: In person
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IHCL


Front Office Manager
IHCL • Shimla, Himachal Pradesh • via Indeed
16 hours ago
Full–time
No Degree Mentioned
Apply on Indeed
Apply on Glassdoor
Apply on Foundit.in
Job description
Job Responsibilities

Job Description:
• To lead the Front Office department, in order to provide the highest level of comfort and hospitality to all guests. Achieve total guest satisfaction by providing service, which is the best in class, and maximize organizational profitability through effective utilization of all resources.
• Forecast trends in occupancy, budget for room sales, average rate and other revenue.
• Develop and implement strategies to achieve a larger market share and attract new segments.
• Create a work environment that is high in employee morale and provides constant learning & development.
• Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
• Recruitment and Performance Appraisal/ Management of the staff in the department.
• Develop and implement strategies for optimization of sale of rooms inventory and maximization of Average room rate.
• Monitor daily performance and manage revenue through revenue and yield management techniques.
• Ensure through regular monitoring of NPS and constant guest feedback, prompt, efficient and accurate service to all guests.
• Manage the Guest History System and effectively use the guest profiles
• Review the monthly business reports and analyze market and occupancy trends
• Monitor the business of competition hotels in terms of new accounts and rates.
• Ensure that all the operational standards set for all the processes are followed.
• Work in association with the Exec Housekeeper for effective rooms management.
• Work closely with the Sales and Marketing department in the area of promotions, special packages, corporate discounts, new accounts etc.
• Develop departmental trainers in association with the training department & oversee all the training activities within the department.
• Maintain regular contacts with corporate and individual customers and build strong relationships with them.
• Stay informed about local, national and international best practices/trends in accommodations management.

Job Requirements

.
• To lead the Front Office department, in order to provide the highest level of comfort and hospitality to all guests. Achieve total guest satisfaction by providing service, which is the best in class, and maximize organizational profitability through effective utilization of all resources.
• Forecast trends in occupancy, budget for room sales, average rate and other revenue.
• Develop and implement strategies to achieve a larger market share and attract new segments.
• Create a work environment that is high in employee morale and provides constant learning & development.
• Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
• Recruitment and Performance Appraisal/ Management of the staff in the department.
• Develop and implement strategies for optimization of sale of rooms inventory and maximization of Average room rate.
• Monitor daily performance and manage revenue through revenue and yield management techniques.
• Ensure through regular monitoring of NPS and constant guest feedback, prompt, efficient and accurate service to all guests.
• Manage the Guest History System and effectively use the guest profiles
• Review the monthly business reports and analyze market and occupancy trends
• Monitor the business of competition hotels in terms of new accounts and rates.
• Ensure that all the operational standards set for all the processes are followed.
• Work in association with the Exec Housekeeper for effective rooms management.
• Work closely with the Sales and Marketing department in the area of promotions, special packages, corporate discounts, new accounts etc.
• Develop departmental trainers in association with the training department & oversee all the training activities within the department.
• Maintain regular contacts with corporate and individual customers and build strong relationships with them.
• Stay informed about local, national and international best practices/trends in accommodations management

💡 Quick Summary

Seeking a career-building opportunity? The Front Office Manager position is now open for candidates interested in the Hotel Jobs sector. This role in Shimla offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.

Sponsored

Job Details

Company Name: IHCL • Shimla, Himachal Pradesh • via Indeed

Frequently Asked Questions

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The expected salary for Front Office Manager in Shimla is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Front Office Manager is an on-site position based in Shimla. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Front Office Manager. Previous experience in Hotel Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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