Job Description
Full job description
TRIBE Perth is conveniently based next door to Kings Park, nestled in the bustling outskirts of the city just 3 minutes from Perth’s CBD and easily accessible via the free CAT bus. This colourful vibrant hotel offers a range of 123 hotel style rooms featuring Kevin Murphy amenities, TRIBE Table serving up breakfast and dinner as well as grab and go offerings and innovative-shared business spaces for those ‘mobile office’ moments. On your days of leisure, delight your senses with visits to local wineries and artisanal food producers, or embark on adventures along the endless sandy shores.
Purpose
As the Front Office Manager, your role extends beyond simply overseeing front-of-house operations. Your mission is to foster team unity and ensure the creation of unforgettable experiences for every guest.
Primary Responsibilities
Confidence in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions
Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance
Adhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff
Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data
Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives
Skills and Experience
Experience in Hotel Operations, with history of leading the charge as a Supervisor or Manager
Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
Proficiency in using reservation and property management systems is a plus
Masterful in the art of communication, both the written and spoken
Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays
Accor Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
TRIBE Perth is conveniently based next door to Kings Park, nestled in the bustling outskirts of the city just 3 minutes from Perth’s CBD and easily accessible via the free CAT bus. This colourful vibrant hotel offers a range of 123 hotel style rooms featuring Kevin Murphy amenities, TRIBE Table serving up breakfast and dinner as well as grab and go offerings and innovative-shared business spaces for those ‘mobile office’ moments. On your days of leisure, delight your senses with visits to local wineries and artisanal food producers, or embark on adventures along the endless sandy shores.
Purpose
As the Front Office Manager, your role extends beyond simply overseeing front-of-house operations. Your mission is to foster team unity and ensure the creation of unforgettable experiences for every guest.
Primary Responsibilities
Confidence in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions
Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance
Adhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff
Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data
Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives
Skills and Experience
Experience in Hotel Operations, with history of leading the charge as a Supervisor or Manager
Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
Proficiency in using reservation and property management systems is a plus
Masterful in the art of communication, both the written and spoken
Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays
Accor Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Manager position is now open for candidates interested in the Event Management Jobs sector. This role in Perth offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.