Description
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
Verify/adjust billing for guests.
Communicate to appropriate staff when guests are waiting for an available room.
Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns.
Prepare daily reports
Supply guests with directions and information.
Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction.
Arrange transportation for guests/visitors when needed
Process all payment types, vouchers, paid-outs, charges, and provide change.
Ensure uniform and personal appearance are clean and professional for staff
Speak using clear and professional language; answer telephones using appropriate etiquette.
Perform other reasonable job duties assigned by Management
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Food provided
Schedule:
Day shift
Night shift
Rotational shift
Supplemental pay types:
Performance bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
English (Preferred)
License/Certification:
Driving Licence (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Work Location: In person
Expected Start Date: 01/06/2024