Job Description
Job Title: Front Office Receptionist
Location: Woonona Dentists, NSW
Employment Type: Full-time
About Us
Woonona Dentists is a well-established, family-owned dental practice committed to delivering exceptional patient care in a professional, friendly and supportive environment.
As part of the Illawarra Dentists group, we uphold the highest standards in dental treatment and customer service.
Position Summary
We are seeking a personable, organised and proactive Front Office Receptionist to join our dedicated team at Woonona Dentists. As the first point of contact for our patients, you will play a vital role in creating a welcoming environment and ensuring the smooth day-to-day operation of the front desk.
Key Responsibilities
• Greet patients warmly and manage their arrival and departure in a professional manner
• Answer phone calls, respond to email enquiries and manage online bookings
• Schedule and confirm appointments using dental practice management software
• Process payments, manage health fund claims and issue receipts
• Maintain patient records with a high level of accuracy and confidentiality
• Liaise with dentists and clinical staff to support patient care and daily operations
• Coordinate appointment follow-ups and treatment plans with patients
• Maintain cleanliness in all common areas
• Provide general administrative support to the Operations Manager and team as required
Location: Woonona Dentists, NSW
Employment Type: Full-time
About Us
Woonona Dentists is a well-established, family-owned dental practice committed to delivering exceptional patient care in a professional, friendly and supportive environment.
As part of the Illawarra Dentists group, we uphold the highest standards in dental treatment and customer service.
Position Summary
We are seeking a personable, organised and proactive Front Office Receptionist to join our dedicated team at Woonona Dentists. As the first point of contact for our patients, you will play a vital role in creating a welcoming environment and ensuring the smooth day-to-day operation of the front desk.
Key Responsibilities
• Greet patients warmly and manage their arrival and departure in a professional manner
• Answer phone calls, respond to email enquiries and manage online bookings
• Schedule and confirm appointments using dental practice management software
• Process payments, manage health fund claims and issue receipts
• Maintain patient records with a high level of accuracy and confidentiality
• Liaise with dentists and clinical staff to support patient care and daily operations
• Coordinate appointment follow-ups and treatment plans with patients
• Maintain cleanliness in all common areas
• Provide general administrative support to the Operations Manager and team as required
💡 Quick Summary
Seeking a career-building opportunity? The Front office Receptionist position is now open for candidates interested in the Helper Jobs sector. This role in Coniston offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
