Job Description
*Job Title:* Front Desk Executive
*Location:* Ghatkopar(E)
*Role Overview:*
We are looking for a dynamic and well-spoken professional who will serve as the first point of contact at the front desk while also managing parent relationships and ensuring a seamless communication experience between parents and the school.
*Key Responsibilities:*
* Manage the front desk operations including handling walk-ins, calls, emails, and visitor management.
* Provide accurate information regarding admissions, school policies, events, and procedures.
* Build and maintain strong relationships with parents, addressing queries, concerns, and feedback promptly.
* Coordinate with academic and administrative teams to resolve parent concerns efficiently.
* Handle admission inquiries, schedule school tours, and follow up with prospective parents.
* Maintain parent communication records and ensure timely updates through calls, messages, and emails.
* Support event coordination, PTMs, and other school engagement activities.
* Ensure a warm, professional, and welcoming environment at the reception area.
* Assist in maintaining student records and documentation related to admissions and parent communication.
* Gather parent feedback and share insights with management for continuous improvement.
*Requirements:*
* 2–5 years of experience in Front Desk / Parent Relationship / Customer Relationship roles (preferably in school/education sector).
* Excellent communication skills (spoken and written English mandatory).
* Strong interpersonal and conflict-resolution skills.
* Presentable personality with a professional demeanor.
* Proficiency in MS Office and basic administrative tools.
* Ability to multitask and handle high-pressure situations calmly.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Application Question(s):
What is your last/current salary?
What are your expectations?
How soon can you join us?
Our school is in Ghatkopar(E), Is that fine with you?
Experience:
Front Office: 2 years (Preferred)
Work Location: In person
*Location:* Ghatkopar(E)
*Role Overview:*
We are looking for a dynamic and well-spoken professional who will serve as the first point of contact at the front desk while also managing parent relationships and ensuring a seamless communication experience between parents and the school.
*Key Responsibilities:*
* Manage the front desk operations including handling walk-ins, calls, emails, and visitor management.
* Provide accurate information regarding admissions, school policies, events, and procedures.
* Build and maintain strong relationships with parents, addressing queries, concerns, and feedback promptly.
* Coordinate with academic and administrative teams to resolve parent concerns efficiently.
* Handle admission inquiries, schedule school tours, and follow up with prospective parents.
* Maintain parent communication records and ensure timely updates through calls, messages, and emails.
* Support event coordination, PTMs, and other school engagement activities.
* Ensure a warm, professional, and welcoming environment at the reception area.
* Assist in maintaining student records and documentation related to admissions and parent communication.
* Gather parent feedback and share insights with management for continuous improvement.
*Requirements:*
* 2–5 years of experience in Front Desk / Parent Relationship / Customer Relationship roles (preferably in school/education sector).
* Excellent communication skills (spoken and written English mandatory).
* Strong interpersonal and conflict-resolution skills.
* Presentable personality with a professional demeanor.
* Proficiency in MS Office and basic administrative tools.
* Ability to multitask and handle high-pressure situations calmly.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Application Question(s):
What is your last/current salary?
What are your expectations?
How soon can you join us?
Our school is in Ghatkopar(E), Is that fine with you?
Experience:
Front Office: 2 years (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Receptionist position is now open for candidates interested in the Event Management Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.