Job Description
JOB DESCRIPTION
Deptt : Reception
• Ensure that all patients at the reception desk are listened to properly and directed to the various departments/sections as appropriate.
• To coordinate with consultants and other in-house doctors for the proper flow of patients to them.
• To coordinate with billing section with regards to all billings related activities of OPD, IPD, etc.
• To ensure that correct billing takes place and no excess amount or less amount is taken from the patients.
• To tally all cash figures at the end of the day and hand over to concerned department.
• To maintain proper records of all billings carried out and patient files accordingly.
• To sure that all patients and their relatives are spoken to calmly and politely.
• To receive all incoming telephone calls within the first three rings of the telephone and politely explain all information desired by the callers.
• To make all outgoing calls to patients, doctors, etc. in a polite manner and connect to all those who have asked for calls to be made at the earliest.
• To ensure that reception area is kept neat and tidy and overall hygiene is maintained in the reception area.
• To ensure that there are no disturbances in the reception area.
• To resolve all patient issues and ensure that no problems occur while dealing with patients/ and or their relatives.
• To inform all superiors about the various problems and issues that cannot be resolved at their end at the earliest.
• Any other responsibility that may be assigned from time to time by their immediate superiors/Directors.
Place: Nagpur.
Job Type: Full-time
Benefits:
• Provident Fund
Schedule:
• Day shift
Application Deadline: 07/0+/2026
Deptt : Reception
• Ensure that all patients at the reception desk are listened to properly and directed to the various departments/sections as appropriate.
• To coordinate with consultants and other in-house doctors for the proper flow of patients to them.
• To coordinate with billing section with regards to all billings related activities of OPD, IPD, etc.
• To ensure that correct billing takes place and no excess amount or less amount is taken from the patients.
• To tally all cash figures at the end of the day and hand over to concerned department.
• To maintain proper records of all billings carried out and patient files accordingly.
• To sure that all patients and their relatives are spoken to calmly and politely.
• To receive all incoming telephone calls within the first three rings of the telephone and politely explain all information desired by the callers.
• To make all outgoing calls to patients, doctors, etc. in a polite manner and connect to all those who have asked for calls to be made at the earliest.
• To ensure that reception area is kept neat and tidy and overall hygiene is maintained in the reception area.
• To ensure that there are no disturbances in the reception area.
• To resolve all patient issues and ensure that no problems occur while dealing with patients/ and or their relatives.
• To inform all superiors about the various problems and issues that cannot be resolved at their end at the earliest.
• Any other responsibility that may be assigned from time to time by their immediate superiors/Directors.
Place: Nagpur.
Job Type: Full-time
Benefits:
• Provident Fund
Schedule:
• Day shift
Application Deadline: 07/0+/2026
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Receptionist position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Nagpur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.