Job Description
Multiple roles available in the stunning Kununurra, WA!
On-site accommodation is available
Immediate start with flexible casual hours – 30+ per week
About Us
G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Parks – Kununurra is the only park on the edge of the lake, with diverse accommodation from luxury cabins to simple camping sites. This is the gateway to some of Western Australia’s most remarkable natural attractions.
The Role
We are seeking a Front Office Supervisor and Receptionists to be the welcoming face of our park. Your duties include but are not limited to:
Providing a high standard of customer service
Processing guest check-ins and outs
Accurately using the park booking system to make reservations and manage accounts
Coordinate with the Housekeeping team to track readiness of accommodation
Supply guests information regarding property and local areas of interest
Completing the day-to-day office administration
Maintain excellent relationships with the park teams, residents and guests
Supervising front office staff, including training, rostering, and performance monitoring
What we look for
To be successful in this role you will have:
Previous Front Office experience within the hospitality industry
Passionate about delivering exceptional Guest experience
Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
Excellent communication and interpersonal skills.
Ability to handle cash transactions accurately.
Strong organizational skills and attention to detail.
Enthusiastic and positive attitude.
Flexibility to work weekends, public holidays, and evenings as needed.
Current drivers licence essential
Benefits to You
Multiple roles available with an immediate start!
Enjoy flexible casual hours, with 30+ hours per week available
Accommodation can be provided
Discounted accommodation at over 300 G'day Group holiday parks nationally
Discounts with our G’day Rewards Partners
Service recognition awards
Access to Employee Assistance Program
Internal promotions and opportunities
How to Apply
Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!
Before receiving a job offer, candidates must consent to a Federal Police Clearance.
This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.
The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
Video
On-site accommodation is available
Immediate start with flexible casual hours – 30+ per week
About Us
G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Parks – Kununurra is the only park on the edge of the lake, with diverse accommodation from luxury cabins to simple camping sites. This is the gateway to some of Western Australia’s most remarkable natural attractions.
The Role
We are seeking a Front Office Supervisor and Receptionists to be the welcoming face of our park. Your duties include but are not limited to:
Providing a high standard of customer service
Processing guest check-ins and outs
Accurately using the park booking system to make reservations and manage accounts
Coordinate with the Housekeeping team to track readiness of accommodation
Supply guests information regarding property and local areas of interest
Completing the day-to-day office administration
Maintain excellent relationships with the park teams, residents and guests
Supervising front office staff, including training, rostering, and performance monitoring
What we look for
To be successful in this role you will have:
Previous Front Office experience within the hospitality industry
Passionate about delivering exceptional Guest experience
Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
Excellent communication and interpersonal skills.
Ability to handle cash transactions accurately.
Strong organizational skills and attention to detail.
Enthusiastic and positive attitude.
Flexibility to work weekends, public holidays, and evenings as needed.
Current drivers licence essential
Benefits to You
Multiple roles available with an immediate start!
Enjoy flexible casual hours, with 30+ hours per week available
Accommodation can be provided
Discounted accommodation at over 300 G'day Group holiday parks nationally
Discounts with our G’day Rewards Partners
Service recognition awards
Access to Employee Assistance Program
Internal promotions and opportunities
How to Apply
Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!
Before receiving a job offer, candidates must consent to a Federal Police Clearance.
This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.
The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
Video
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Supervisor & Receptionist - Kununurra position is now open for candidates interested in the Back Office Jobs sector. This role in Kununurra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
