Job Description
Qualifications
High School graduate or GED
Knowledge of Medical Billing and Insurance is a major enabler of success and is required
Job applicant must have direct supervisory experience of at least two full time people
5 plus years job experience
Strong communications skills and the ability to multi-task are essential components of this role
Benefits
830AM to 430PM Monday thru Friday on a full-time basis
We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits
Responsibilities
Liaison between physician and patient
Administrator to office manager
Schedules staff within department, supervises day to day operations and trains new receptionists
Manages the entire end-to-end patient check-in and check-out process
Resolves patient phone calls regarding healthcare bills
Completes monthly office schedules for all locations
May update and maintain department protocols
Answers and directs telephone calls appropriately and obtain detailed information when making patient office appointments in the EMR system
Greets patients in a pleasant, polite and professional manner in person and over the telephone, triages and acts as an information resource for patients, staff and physicians
Processes tasks and or messages in Athena
Searches patient information via Athena and verifies demographic information for accuracy and HIPAA compliance
Resolves problems either independently or by knowing when appropriate to seek out another resource
Clerical responsibilities include obtaining accurate insurance, referrals and patient ID, mailing paperwork, faxing, scanning and copying
Collects co-pays/payments on patient accounts, balances daily batches, and possibly may summarize batches and may prepare deposits and postings
May schedule hospital procedures and obtain pre-authorizations, when necessary
Attends staff meetings
Participates in training/testing where applicable
May prepare patient charts for upcoming visit
Abides by the policies, procedures, guidelines, rules, testing, security administration and confidentiality of the Patients and Practice under the guidelines of OSHA and HIPAA Laws safeguards
Performs specialized tasks, projects as requested by Physicians and or Care Center Management, accurately in a timely fashion
Works collaboratively with all office employees and physicians to ensure task completion within specified timeframes
Displays consistent positive and polite approach towards patients, customers, vendors, management and co-workers
Works varying or longer schedules, if Practice needs require
Maintains clean, orderly and organized workstation
Reliable and flexible, keeping absences and tardiness to a minimum, acceptable standard
Works out of other local offices, as directed
Performs other duties as required
Job description
Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health - US News & World Report.
We are excited to announce that we are looking for a Full-Time Front Desk Supervisor at Windsor Center for Digestive Health in East Windsor
The Front Desk Supervisor Responsibilities are:
• Liaison between physician and patient.
• Administrator to office manager
• Schedules staff within department, supervises day to day operations and trains new receptionists.
• Manages the entire end-to-end patient check-in and check-out process
• Resolves patient phone calls regarding healthcare bills.
• Completes monthly office schedules for all locations
• May update and maintain department protocols.
• Answers and directs telephone calls appropriately and obtain detailed information when making patient office appointments in the EMR system.
• Greets patients in a pleasant, polite and professional manner in person and over the telephone, triages and acts as an information resource for patients, staff and physicians.
• Processes tasks and or messages in Athena
• Searches patient information via Athena and verifies demographic information for accuracy and HIPAA compliance.
• Resolves problems either independently or by knowing when appropriate to seek out another resource.
• Clerical responsibilities include obtaining accurate insurance, referrals and patient ID, mailing paperwork, faxing, scanning and copying.
• Collects co-pays/payments on patient accounts, balances daily batches, and possibly may summarize batches and may prepare deposits and postings.
• May schedule hospital procedures and obtain pre-authorizations, when necessary.
• Attends staff meetings.
• Participates in training/testing where applicable.
• May prepare patient charts for upcoming visit.
• Abides by the policies, procedures, guidelines, rules, testing, security administration and confidentiality of the Patients and Practice under the guidelines of OSHA and HIPAA Laws safeguards.
• Performs specialized tasks, projects as requested by Physicians and or Care Center Management, accurately in a timely fashion.
• Works collaboratively with all office employees and physicians to ensure task completion within specified timeframes.
• Displays consistent positive and polite approach towards patients, customers, vendors, management and co-workers.
• Works varying or longer schedules, if Practice needs require.
• Maintains clean, orderly and organized workstation.
• Reliable and flexible, keeping absences and tardiness to a minimum, acceptable standard.
• Works out of other local offices, as directed.
• Performs other duties as required
The Front Desk Supervisor must have the following qualifications and experience:
• High School graduate or GED.
• Knowledge of Medical Billing and Insurance is a major enabler of success and is required
• Job applicant must have direct supervisory experience of at least two full time people
• 5 plus years job experience
• Strong communications skills and the ability to multi-task are essential components of this role
• Knowledge of Athena (EMR) a plus
• Experience in a Gastroenterology Office a plus
830AM to 430PM Monday thru Friday on a full-time basis.
We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.
Job Type: Full-Time
High School graduate or GED
Knowledge of Medical Billing and Insurance is a major enabler of success and is required
Job applicant must have direct supervisory experience of at least two full time people
5 plus years job experience
Strong communications skills and the ability to multi-task are essential components of this role
Benefits
830AM to 430PM Monday thru Friday on a full-time basis
We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits
Responsibilities
Liaison between physician and patient
Administrator to office manager
Schedules staff within department, supervises day to day operations and trains new receptionists
Manages the entire end-to-end patient check-in and check-out process
Resolves patient phone calls regarding healthcare bills
Completes monthly office schedules for all locations
May update and maintain department protocols
Answers and directs telephone calls appropriately and obtain detailed information when making patient office appointments in the EMR system
Greets patients in a pleasant, polite and professional manner in person and over the telephone, triages and acts as an information resource for patients, staff and physicians
Processes tasks and or messages in Athena
Searches patient information via Athena and verifies demographic information for accuracy and HIPAA compliance
Resolves problems either independently or by knowing when appropriate to seek out another resource
Clerical responsibilities include obtaining accurate insurance, referrals and patient ID, mailing paperwork, faxing, scanning and copying
Collects co-pays/payments on patient accounts, balances daily batches, and possibly may summarize batches and may prepare deposits and postings
May schedule hospital procedures and obtain pre-authorizations, when necessary
Attends staff meetings
Participates in training/testing where applicable
May prepare patient charts for upcoming visit
Abides by the policies, procedures, guidelines, rules, testing, security administration and confidentiality of the Patients and Practice under the guidelines of OSHA and HIPAA Laws safeguards
Performs specialized tasks, projects as requested by Physicians and or Care Center Management, accurately in a timely fashion
Works collaboratively with all office employees and physicians to ensure task completion within specified timeframes
Displays consistent positive and polite approach towards patients, customers, vendors, management and co-workers
Works varying or longer schedules, if Practice needs require
Maintains clean, orderly and organized workstation
Reliable and flexible, keeping absences and tardiness to a minimum, acceptable standard
Works out of other local offices, as directed
Performs other duties as required
Job description
Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health - US News & World Report.
We are excited to announce that we are looking for a Full-Time Front Desk Supervisor at Windsor Center for Digestive Health in East Windsor
The Front Desk Supervisor Responsibilities are:
• Liaison between physician and patient.
• Administrator to office manager
• Schedules staff within department, supervises day to day operations and trains new receptionists.
• Manages the entire end-to-end patient check-in and check-out process
• Resolves patient phone calls regarding healthcare bills.
• Completes monthly office schedules for all locations
• May update and maintain department protocols.
• Answers and directs telephone calls appropriately and obtain detailed information when making patient office appointments in the EMR system.
• Greets patients in a pleasant, polite and professional manner in person and over the telephone, triages and acts as an information resource for patients, staff and physicians.
• Processes tasks and or messages in Athena
• Searches patient information via Athena and verifies demographic information for accuracy and HIPAA compliance.
• Resolves problems either independently or by knowing when appropriate to seek out another resource.
• Clerical responsibilities include obtaining accurate insurance, referrals and patient ID, mailing paperwork, faxing, scanning and copying.
• Collects co-pays/payments on patient accounts, balances daily batches, and possibly may summarize batches and may prepare deposits and postings.
• May schedule hospital procedures and obtain pre-authorizations, when necessary.
• Attends staff meetings.
• Participates in training/testing where applicable.
• May prepare patient charts for upcoming visit.
• Abides by the policies, procedures, guidelines, rules, testing, security administration and confidentiality of the Patients and Practice under the guidelines of OSHA and HIPAA Laws safeguards.
• Performs specialized tasks, projects as requested by Physicians and or Care Center Management, accurately in a timely fashion.
• Works collaboratively with all office employees and physicians to ensure task completion within specified timeframes.
• Displays consistent positive and polite approach towards patients, customers, vendors, management and co-workers.
• Works varying or longer schedules, if Practice needs require.
• Maintains clean, orderly and organized workstation.
• Reliable and flexible, keeping absences and tardiness to a minimum, acceptable standard.
• Works out of other local offices, as directed.
• Performs other duties as required
The Front Desk Supervisor must have the following qualifications and experience:
• High School graduate or GED.
• Knowledge of Medical Billing and Insurance is a major enabler of success and is required
• Job applicant must have direct supervisory experience of at least two full time people
• 5 plus years job experience
• Strong communications skills and the ability to multi-task are essential components of this role
• Knowledge of Athena (EMR) a plus
• Experience in a Gastroenterology Office a plus
830AM to 430PM Monday thru Friday on a full-time basis.
We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.
Job Type: Full-Time
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Supervisor position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Somerset offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
