Job Description
FT Night HSP Case Manager (11:00pm -7:00am)
Monday - Thursday and Every Other Weekend
Housing Support Program (HSP) Case Manager – Specialty Housing
General: The Housing Support Program (HSP) Case Manager works under the supervision of the Assistant Director. The Case Manager is responsible for delivering individualized housing support services to adults living with severe and persistent mental illness (SPMI) who are enrolled in the Housing Support Program (HSP). This role focuses on sustaining permanent supportive housing, preventing eviction, and promoting recovery, independence, and community integration.
The Case Manager provides direct services consistent with the Housing First philosophy, Psychiatric Rehabilitation (PSR) principles, and CFI’s mission. Services are designed to ensure long-term housing stability and wellness while respecting individual choice and supporting resiliency.
I. Major Duties and Responsibilities:
A. Housing Stability Supports
1. Educate individuals on tenant rights and responsibilities, landlord expectations, and lease requirements.
2. Conduct safety and wellness checks, including housing safety inspections.
3. Develop and monitor Housing Stability Support Plans as an adjunct to each individual’s IRP.
4. Provide early intervention when housing is at risk (e.g., late rent, lease violations, conflicts with landlords/neighbors).
5. Support individuals with annual housing recertification, inspections, and federal/state housing program requirements.
6. Coach and model effective communication with landlords, property managers, and neighbors.
7. Serve as a of contact for landlords/property owners regarding tenant concerns.
B. Recovery and Community Integration Supports
1. Provide skills training in independent living (e.g., budgeting, home management, transportation, meal planning).
2. Link individuals to natural supports, community resources, and recovery services.
3. Assist with applications for public benefits (SSI/SSDI, SNAP, Medicaid, WIC) and referrals to employment/education supports.
4. Facilitate social, educational, and recovery-oriented activities that promote wellness and community engagement.
5. Support medication self-administration monitoring in alignment with CFI policy.
6. Encourage participation in tenant association meetings and community integration opportunities.
C. Case Management & Documentation
1. Maintain ongoing contact with assigned caseload to support housing stability and recovery goals.
2. Document all services in the electronic health record (EHR) in compliance with DBHDD, Medicaid, and CFI standards.
3. Complete progress notes that clearly reflect interventions, outcomes, and next steps.
4. Complete timely incident reports, crisis response documentation, and follow-up notes as required.
5. Participate in interdisciplinary treatment team meetings, case reviews, and housing stability reviews.
D. Collaboration & Program Support
1. Coordinate with landlords, housing authorities, DBHDD, and community partners to ensure successful tenancy.
2. Assist with program compliance, CARF preparation, and audits as needed
3. Participate in ongoing professional development related to Housing First, PSR, and recovery practices.
4. Conduct routine property inspections, submit maintenance requests, and support health and safety compliance.
II. Competencies, Knowledge, Skills, Abilities
a. Knowledge of Housing First, permanent supportive housing, psychiatric rehabilitation, and recovery-oriented services.
b. Understanding of federal and state housing programs (GHVP, Housing Choice Voucher, HUD 811, etc.).
c. Strong skills in crisis prevention, early intervention, and eviction prevention.
d. Excellent communication and interpersonal skills for engaging residents, landlords, and partners.
e. Ability to provide trauma-informed, culturally responsive, and person-centered care.
f. Effective organization, documentation, and case management skills.
g. Capacity to work independently and as part of a team in a community-based environment.
III. Qualifications
a. Minimum of two years’ experience working with adults diagnosed with SPMI OR two years of college in psychology, social work, human services, or related field.
b. Experience in housing supports, case management, or community mental health preferred.
c. Current Georgia driver’s license, insurable driving record, and acceptable Motor Vehicle Report (MVR).
d. Basic computer skills; CareLogic experience preferred.
e. Ability to work evenings, weekends, and holidays as needed.
F. Physical Requirements:
Must be able to lift 25 – 50lbs, retrieving and placing materials on high shelves and on floor-level shelves; standing, walking; carrying; grasping; hearing; seeing; sitting; kneeling; climbing; balancing; stooping; crouching and reaching.
CFI is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, ****** orientation, gender identity, disability or veteran status.
Proof of Employment Eligibility is required for appointment to position. Applicants will be subjected to a Fingerprint Based Background Check of the Georgia and Federal Criminal History Record Databases and the current List of Excluded Individuals and Entities (LEIE) of the Office of Inspector General (OIG).
This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice in accordance with the needs of Community Friendship, Inc.
Job Type: Part-time
Pay: $36,400.00 per year
Work Location: In person
Monday - Thursday and Every Other Weekend
Housing Support Program (HSP) Case Manager – Specialty Housing
General: The Housing Support Program (HSP) Case Manager works under the supervision of the Assistant Director. The Case Manager is responsible for delivering individualized housing support services to adults living with severe and persistent mental illness (SPMI) who are enrolled in the Housing Support Program (HSP). This role focuses on sustaining permanent supportive housing, preventing eviction, and promoting recovery, independence, and community integration.
The Case Manager provides direct services consistent with the Housing First philosophy, Psychiatric Rehabilitation (PSR) principles, and CFI’s mission. Services are designed to ensure long-term housing stability and wellness while respecting individual choice and supporting resiliency.
I. Major Duties and Responsibilities:
A. Housing Stability Supports
1. Educate individuals on tenant rights and responsibilities, landlord expectations, and lease requirements.
2. Conduct safety and wellness checks, including housing safety inspections.
3. Develop and monitor Housing Stability Support Plans as an adjunct to each individual’s IRP.
4. Provide early intervention when housing is at risk (e.g., late rent, lease violations, conflicts with landlords/neighbors).
5. Support individuals with annual housing recertification, inspections, and federal/state housing program requirements.
6. Coach and model effective communication with landlords, property managers, and neighbors.
7. Serve as a of contact for landlords/property owners regarding tenant concerns.
B. Recovery and Community Integration Supports
1. Provide skills training in independent living (e.g., budgeting, home management, transportation, meal planning).
2. Link individuals to natural supports, community resources, and recovery services.
3. Assist with applications for public benefits (SSI/SSDI, SNAP, Medicaid, WIC) and referrals to employment/education supports.
4. Facilitate social, educational, and recovery-oriented activities that promote wellness and community engagement.
5. Support medication self-administration monitoring in alignment with CFI policy.
6. Encourage participation in tenant association meetings and community integration opportunities.
C. Case Management & Documentation
1. Maintain ongoing contact with assigned caseload to support housing stability and recovery goals.
2. Document all services in the electronic health record (EHR) in compliance with DBHDD, Medicaid, and CFI standards.
3. Complete progress notes that clearly reflect interventions, outcomes, and next steps.
4. Complete timely incident reports, crisis response documentation, and follow-up notes as required.
5. Participate in interdisciplinary treatment team meetings, case reviews, and housing stability reviews.
D. Collaboration & Program Support
1. Coordinate with landlords, housing authorities, DBHDD, and community partners to ensure successful tenancy.
2. Assist with program compliance, CARF preparation, and audits as needed
3. Participate in ongoing professional development related to Housing First, PSR, and recovery practices.
4. Conduct routine property inspections, submit maintenance requests, and support health and safety compliance.
II. Competencies, Knowledge, Skills, Abilities
a. Knowledge of Housing First, permanent supportive housing, psychiatric rehabilitation, and recovery-oriented services.
b. Understanding of federal and state housing programs (GHVP, Housing Choice Voucher, HUD 811, etc.).
c. Strong skills in crisis prevention, early intervention, and eviction prevention.
d. Excellent communication and interpersonal skills for engaging residents, landlords, and partners.
e. Ability to provide trauma-informed, culturally responsive, and person-centered care.
f. Effective organization, documentation, and case management skills.
g. Capacity to work independently and as part of a team in a community-based environment.
III. Qualifications
a. Minimum of two years’ experience working with adults diagnosed with SPMI OR two years of college in psychology, social work, human services, or related field.
b. Experience in housing supports, case management, or community mental health preferred.
c. Current Georgia driver’s license, insurable driving record, and acceptable Motor Vehicle Report (MVR).
d. Basic computer skills; CareLogic experience preferred.
e. Ability to work evenings, weekends, and holidays as needed.
F. Physical Requirements:
Must be able to lift 25 – 50lbs, retrieving and placing materials on high shelves and on floor-level shelves; standing, walking; carrying; grasping; hearing; seeing; sitting; kneeling; climbing; balancing; stooping; crouching and reaching.
CFI is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, ****** orientation, gender identity, disability or veteran status.
Proof of Employment Eligibility is required for appointment to position. Applicants will be subjected to a Fingerprint Based Background Check of the Georgia and Federal Criminal History Record Databases and the current List of Excluded Individuals and Entities (LEIE) of the Office of Inspector General (OIG).
This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice in accordance with the needs of Community Friendship, Inc.
Job Type: Part-time
Pay: $36,400.00 per year
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The FT Night HSP Case Manager position is now open for candidates interested in the Health Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
