Job Description
Job Description
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The JP Morgan CIB Fund Services Global Reconciliations Investigations team provides Accounting-to-Custody Cash and Asset reconciliations for the firm’s Fund Accounting Institutional & Mutual Fund clients
Key Responsibilities would include:-
The incumbent shall be responsible for leading the Custody vs Accounting Reconciliations – Corporate Actions and Tax Reclaims Breaks Research and Resolution team. The incumbent shall be responsible for managing the workflow through the life cycle of COAC and Reclaims products
Operational management and control of the daily workflow
Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
Ensure all daily controls and processing are completed and signed off including client service enquiry resolution, cash and stock break & event management as well as all key metrics are produced as required
Own issues related to the Trades Recons function and ensure timely escalation to both Operational and Risk leads
Ensure all team members adhere to global escalation policies, maintain up to date awareness of RED policies and procedures, attest to operational procedures at required intervals and actively comply with ethics and behaviour standards
People Management - Provide direction and leadership to the team. Provide effective communications to the dept, ensuring staff are aware of strategic and regulatory changes in the organization
Act as a focal point for issue planning or crisis review situations. The business demands flexibility in production processes and for technical assessments to be made in short time frames.
Continued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities
Ensure department has viable Business Continuity and Concentration plans in place, that are tested in accordance with Bank Policy and that all staff are familiar with the plans.
Identify business knowledge gaps and ensure everyone has ownership of deliverables. Lead Proactive Review & Control Design
Interact with global teams and managers in an effective and professional manner
Coaching, developing and mentoring staff including formal objective setting, performance reviews and providing ongoing and regular feedback
Responsible for risk management to the business
Manage team meetings and run problem solving and idea sessions around change
Further Function Specific Requirements:
Promote culture of early and timely escalation, ensure root cause analysis undertaken for all operational incidents and follow through with all recommendations. Actively manage risk items and continually evidence compliance with key controls.
Ensure all errors and incidents are written up in a timely manner in keeping with internal policy
Organize morning risk review meeting and oversight intraday and end of day key sign off points
Ensure all client queries dealt with within required SLAs
Provide VP cover
Skills & Experience:
Exceptional leadership and staff development skills with prior team management experience.
Excellent communication, influencing and negotiation skills with the ability to develop and maintain collaborative relationships both internally and with external stakeholders.
Proven ability to operate effectively in a matrix organization with the ability to work under pressure and to tight timeframes.
Control focus with a thorough understanding of operational risk
Operation's Team Management in a daily environment is critical
Operational subject matter expertise critical e.g. Reconciliation, Settlements, Trade Support
Strong People Management skills, ability to Lead and Motivate Managers
Strong ability to learn ongoing stream of new markets, products and processes
Strong Risk and Control Awareness: Ability to effectively priorities workloads and work to critical deadlines
Demonstrate Ownership and Accountability for Operational and Project Deliverables with a proven track record
Confident communicator in all mediums to both internal and external clients
Strategic thinker, able to review and implement process improvements
Drive, Energy and Enthusiasm
Display high levels of integrity; operate on the basis of open and honest interaction
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The JP Morgan CIB Fund Services Global Reconciliations Investigations team provides Accounting-to-Custody Cash and Asset reconciliations for the firm’s Fund Accounting Institutional & Mutual Fund clients
Key Responsibilities would include:-
The incumbent shall be responsible for leading the Custody vs Accounting Reconciliations – Corporate Actions and Tax Reclaims Breaks Research and Resolution team. The incumbent shall be responsible for managing the workflow through the life cycle of COAC and Reclaims products
Operational management and control of the daily workflow
Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
Ensure all daily controls and processing are completed and signed off including client service enquiry resolution, cash and stock break & event management as well as all key metrics are produced as required
Own issues related to the Trades Recons function and ensure timely escalation to both Operational and Risk leads
Ensure all team members adhere to global escalation policies, maintain up to date awareness of RED policies and procedures, attest to operational procedures at required intervals and actively comply with ethics and behaviour standards
People Management - Provide direction and leadership to the team. Provide effective communications to the dept, ensuring staff are aware of strategic and regulatory changes in the organization
Act as a focal point for issue planning or crisis review situations. The business demands flexibility in production processes and for technical assessments to be made in short time frames.
Continued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities
Ensure department has viable Business Continuity and Concentration plans in place, that are tested in accordance with Bank Policy and that all staff are familiar with the plans.
Identify business knowledge gaps and ensure everyone has ownership of deliverables. Lead Proactive Review & Control Design
Interact with global teams and managers in an effective and professional manner
Coaching, developing and mentoring staff including formal objective setting, performance reviews and providing ongoing and regular feedback
Responsible for risk management to the business
Manage team meetings and run problem solving and idea sessions around change
Further Function Specific Requirements:
Promote culture of early and timely escalation, ensure root cause analysis undertaken for all operational incidents and follow through with all recommendations. Actively manage risk items and continually evidence compliance with key controls.
Ensure all errors and incidents are written up in a timely manner in keeping with internal policy
Organize morning risk review meeting and oversight intraday and end of day key sign off points
Ensure all client queries dealt with within required SLAs
Provide VP cover
Skills & Experience:
Exceptional leadership and staff development skills with prior team management experience.
Excellent communication, influencing and negotiation skills with the ability to develop and maintain collaborative relationships both internally and with external stakeholders.
Proven ability to operate effectively in a matrix organization with the ability to work under pressure and to tight timeframes.
Control focus with a thorough understanding of operational risk
Operation's Team Management in a daily environment is critical
Operational subject matter expertise critical e.g. Reconciliation, Settlements, Trade Support
Strong People Management skills, ability to Lead and Motivate Managers
Strong ability to learn ongoing stream of new markets, products and processes
Strong Risk and Control Awareness: Ability to effectively priorities workloads and work to critical deadlines
Demonstrate Ownership and Accountability for Operational and Project Deliverables with a proven track record
Confident communicator in all mediums to both internal and external clients
Strategic thinker, able to review and implement process improvements
Drive, Energy and Enthusiasm
Display high levels of integrity; operate on the basis of open and honest interaction
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
💡 Quick Summary
Seeking a career-building opportunity? The Fund Servicing Manager | Vice President position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
