Fund Servicing

Role & Responsibilities:
The role focuses specifically on Investment Middle Office Services (IMOS) Investment Book of Record (IBOR)


Play a lead role within the Global/Regional IBOR team and act as the client facing point of escalation
Participate, represent and implement on the continued IMOS global strategy as required.
Ownership and/or oversight of the various components of the daily operational activities essential to the construction and delivery of client reporting (IBOR)
Be a communication source for escalation of issues, service updates, and progress updates for the Client or across internal partners.
Seek opportunities and take ownership of initiatives to improve service levels and improved efficiency for J.P. Morgan and the Client
Maintain robust standard operating policies (SOPs), procedures and guidelines to meet corporate risk and control standards and principles
Ownership and/or active participation of key projects or tasks to ensure the continued IMOS global strategy is maintained as required.
Build solid and interactive internal relationships with our global operations partners, client service and other products, including Front Office, Performance & Risk, and Compliance teams
Work with management to achieve 100% timeliness and accuracy and seamless integration in a 'follow the sun' model
Ability to communicate effectively across multiple levels of the organization
Ability to work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery
Oversight and ownership, where necessary, of Reconciliations and transaction lifecycle management.
Maintain a team culture of being always Audit Ready by maintaining hygiene of the process for Internal& External Audits.
Proactive participation in planning & execution of onboarding of New tasks & funds including UAT testing.
Required Qualification:


Demonstrated leadership experience across process, risk and control within Investment Operations (preferably, but not necessarily, Middle Office), including managing change.
Excellent client facing skills & communication style, comfortable dealing with key clients
Proven ability to lead teams across multiple locations
Extensive understanding of OTC instruments / Exchange Traded Derivatives / Fixed Income Securities / Equity products and other financial instruments
Attested track record of successfully working to deadlines, with accountability and responsibility for independent workload
Experience of Investment Operations (Trades, Cash and Reconciliations)
Experience of Reconciliations and transaction lifecycle management
Experience in workflow and vendor management for end client reporting
Excellent problem solving skills to identify, understand and address operational and technical issues
Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives
Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations
Self-starter with ability to learn quickly
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.