FX Services Client Service Currency Overlay Analyst
Do you have FX experience and a strong analytical mindset? Then you found the right position for you!
As a FX Services Client Service Currency Overlay Analyst within the Client Service team, you will have the opportunity to support our clients across EMEA, NA, and APAC. You will be involved in the day to day operation of the service and Product Managers partnering internally with Front Office Trading, Product Control, Client Onboarding, Middle Offices, Business Management, Technology and other key business stakeholders in addition to defining requirements and implement strategic solutions to support ongoing Client Requests, new Client Onboarding and future regulatory related requirements and externally with Clients providing ongoing direct Client Support ensuring all services and operations are delivered to a high standard.
Job responsibilities
Assists in execution of excellent Client service and relationship management including the resolution of Client queries and requests on a daily and ad-hoc basis
Provides oversight of Client portfolios including pre-trade and post-trade analysis and trade capture
Interacts with Fund Accountants, Transfer Agencies, Custodians and/or Prime Brokers on a daily and ad-hoc basis
Assists in resolution of any issues identified and implement key controls where required
Ensures Client Static data is accurate and maintained in coordination and partnership with Client Onboarding
Understands multiple bespoke Client programs to support the business and team members when required
Assists with all tasks required to support the overall business
Required qualifications, capabilities, and skills
CIB Markets Business Middle Office, Technology or Risk Management experience
Some derivatives product knowledge and an understanding of CIB Risk and/or Middle Office systems
Strong analytical skills to evaluate bespoke Client models, operational processes and potential model re-engineering
Strong MS Office skills (predominately Excel, and PowerPoint) and ability to use web-based technology effectively
Strong verbal, written and interpersonal communication skills to build relationships with senior business stakeholders and Clients
Refined analysis skills with the ability to analyze large and complex data sets to identify problems and propose solutions
Client facing experience demonstrating the ability to exhibit confidence and professionalism in dealing with Clients
Ability to summarize analysis and present to the Business; facilitating / obtaining buy-in for desired objectives
Proactive approach with the ability to deliver value-added support both within the team and also to business partners in a dependable, accurate and timely manner
Strong organizational skills with the ability to manage multiple responsibilities and accept new assignments while maintaining high standards
Preferred qualifications, capabilities, and skills
FX experience is highly desirable due to the technicalities of the product the team support
Knowledge of Alteryx