Job Description
Roles & Responsibilities
Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
Exceed expectations on conversation quality, timeliness of responses and overall customer experience.
Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests.
Build out customer knowledge bases to speed up and improve future replies.
Provides solutions and resolution resources for customer's problems.
Be accountable and responsible for the work you have to do
Be proactive on sharing best practice and learning but also asking for help when needed.
Be able to perform un-biased needs assessment and design activities or projects.
Be a strong facilitator and proactively take any chance to develop your skills whenever possible
Preferred candidate profile
Fresher graduates with interest in gaming are eligible to apply
Minimum 1 year of Gaming Experience with Customer Service
Candidate with minimum 1 year of International Process in BPO is required
Excellent verbal and written communication skills.
Flexibility and ability to improvise and adapt to new situations
Fresher Graduates can apply.
Excellent communication skills
Should be comfortable working in 24*7 Working Environment
Rotational shifts & Rotational week offs
Perks and Benefits
Salary Range- 3.2 LPA - 4 LPA
Pick and Drop facilities.
Medicare Facility(free online consultation with Doc)
Medical Insurance
Life Insurance
Retu
Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
Exceed expectations on conversation quality, timeliness of responses and overall customer experience.
Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests.
Build out customer knowledge bases to speed up and improve future replies.
Provides solutions and resolution resources for customer's problems.
Be accountable and responsible for the work you have to do
Be proactive on sharing best practice and learning but also asking for help when needed.
Be able to perform un-biased needs assessment and design activities or projects.
Be a strong facilitator and proactively take any chance to develop your skills whenever possible
Preferred candidate profile
Fresher graduates with interest in gaming are eligible to apply
Minimum 1 year of Gaming Experience with Customer Service
Candidate with minimum 1 year of International Process in BPO is required
Excellent verbal and written communication skills.
Flexibility and ability to improvise and adapt to new situations
Fresher Graduates can apply.
Excellent communication skills
Should be comfortable working in 24*7 Working Environment
Rotational shifts & Rotational week offs
Perks and Benefits
Salary Range- 3.2 LPA - 4 LPA
Pick and Drop facilities.
Medicare Facility(free online consultation with Doc)
Medical Insurance
Life Insurance
Retu
💡 Quick Summary
Seeking a career-building opportunity? The Gaming Specialist position is now open for candidates interested in the Fresher Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
