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General Manager - Process Excellence - BPO/ITeS

General Manager - Process Excellence - BPO/ITeS

Description

GM Process Excellence
• Strong experience in process excellence, improvement, re-engineering, robotics, RPA, lean and six sigma.
• Must be a Black Belt or Master Black Belt certified.

Domain Open
• Must be Female candidate
• Min experience 17 years

Job Description - Identifies apt processes for Automation, Prepare business cases, project charters, Automation Assessments (RPA), Business Requirement Documents, (BRD) and use cases
• Lead Automation program plan to deliver requirements fitting in to the overall program plan and drive UAT and go-live in an identified account
• Drive realization of target FTE benefit, Business impacts
• Drive assessment to build a validated line of sight for automation in conjunction with operations and customers
• Use of statistical models and forecasting techniques to forecast or predict volumes, capacity, customer behavior, Customer journey
• Data aggregation and data mining techniques which help provide insights into past data in the form of...

Attributes

Company Name: ENIGMA HUMAN CAPITAL SERVICES PRIVATE LIMITED

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    HR details Details

    652login
    330 active listings
    Professional seller
    Registered for 1+ year
    Last online 1 year ago
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    Listing location

    Hyderabad, Telangana, India
    17.360589, 78.4740613

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    General Manager - Process Excellence - BPO/ITeS by 652login