Job Description
1. Restaurant Operations
• Ensure smooth day-to-day operations across FOH & BOH.
• Uphold service excellence in alignment with luxury hospitality and heritage standards.
• Monitor guest flow, reservations, and special event coordination.
• Oversee compliance with hygiene, safety, and statutory regulations.
2. Guest Experience & Service Excellence
• Personally interact with high-profile and VIP guests.
• Maintain guest satisfaction levels through feedback and service recovery.
• Ensure authentic Indian fine-dining experience with attention to detail in presentation, ambience, and service rituals.
• Curate bespoke dining experiences for special occasions and palace events.
3. Financial & Business Performance
• Achieve monthly and annual revenue, cost, and profitability targets.
• Manage budgets, forecasts, and financial planning.
• Control food, beverage, and labor costs while maintaining premium standards.
• Analyze P&L, sales mix, and guest trends to drive business growth.
4. Team Leadership & HR
• Lead, train, and motivate a team of managers, chefs, and service staff.
• Conduct regular performance reviews and build a culture of excellence.
• Oversee recruitment, training, grooming, and succession planning.
• Foster a heritage-driven yet modern work culture aligned with City Palace values.
• Ensure smooth day-to-day operations across FOH & BOH.
• Uphold service excellence in alignment with luxury hospitality and heritage standards.
• Monitor guest flow, reservations, and special event coordination.
• Oversee compliance with hygiene, safety, and statutory regulations.
2. Guest Experience & Service Excellence
• Personally interact with high-profile and VIP guests.
• Maintain guest satisfaction levels through feedback and service recovery.
• Ensure authentic Indian fine-dining experience with attention to detail in presentation, ambience, and service rituals.
• Curate bespoke dining experiences for special occasions and palace events.
3. Financial & Business Performance
• Achieve monthly and annual revenue, cost, and profitability targets.
• Manage budgets, forecasts, and financial planning.
• Control food, beverage, and labor costs while maintaining premium standards.
• Analyze P&L, sales mix, and guest trends to drive business growth.
4. Team Leadership & HR
• Lead, train, and motivate a team of managers, chefs, and service staff.
• Conduct regular performance reviews and build a culture of excellence.
• Oversee recruitment, training, grooming, and succession planning.
• Foster a heritage-driven yet modern work culture aligned with City Palace values.
💡 Quick Summary
Seeking a career-building opportunity? The General Manager - Restaurant Operations position is now open for candidates interested in the Hotel Jobs sector. This role in India offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
