Job Description
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Job Purpose
• As part of ATM product team, prepare & analyse the ATM channel P&L PAN India
• Support the team to work on ATM profitability by selecting strategic locations for new placements, relocation strategy etc
• Work with cross functions for monitoring card holder availability improvement
• Implementation of new revenue opportunities and lead generation capabilities for ATMs
• Coordination - ATM business & regulatory projects with timelines
• Ensure all ATM are compliant with all the local as well as regional guidelines
• Coordinate with various vendors e.g., ATM MSP, OEMs, Switch etc
• Business MIS & reporting governance
The Position Ensures
Complete and overarching view and product/business support to PAN India ATM channels.
Key Accountabilities
Accomplish All Responsibilities In Relation To
• Support the team for ATM budgetary requirement alignment
• Work to Implement fresh avenues for capturing leads through ATM channel and increase the productivity of the channel
• Review the ATM processes and work in alignment with other functions for best practices and implement the same to reduce ATM overheads
• Liaise with internal and external stakeholders to ensure highest uptime for ATM as per regional standards
• Adherence – with Ops, control groups, technology
• Ensure all ATMs are maintained as per the organization standards and record deviations
• Act as Business Liaison with external stakeholders including RBI, IBA, UIDAI, NPCI
Job Duties & Responsibilities
• Work on projects of cross sell opportunities of existing products through PAN India ATM channels
• Ensure no ATM remain non transactional due to business reason
• Coordinate with all stakeholders for implementing new functionalities to increase ATM productivity
• Contributing to updating of procedures, policies, controls, and monitoring plans for ATM business
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility for ATMs
• Business SPOC for Internal & External Audits and ensuring minimum “satisfactory” ratings
• Campaign management: Ideate, create, and run campaigns for driving ATM and Debit Card usage
• Define business requirement and work with technology teams to launch offerings via liaison with Internal & External partners
• Assist to Prepare the P&L (with revenue through transactions, exit strategy, reducing costs, increasing Off us fees etc.)
• Work on market analysis, feasibility studies and trend analysis to keep abreast of industry development and identify opportunities
• Work with Marketing to develop and implement customer contact strategies and marketing tools to support acquisition, retention, and cross sale activities
• Monitor industry, market, competitor, and regulatory trends to ensure that opportunities and risks are identified, and appropriate plans are implemented
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Job Purpose
• As part of ATM product team, prepare & analyse the ATM channel P&L PAN India
• Support the team to work on ATM profitability by selecting strategic locations for new placements, relocation strategy etc
• Work with cross functions for monitoring card holder availability improvement
• Implementation of new revenue opportunities and lead generation capabilities for ATMs
• Coordination - ATM business & regulatory projects with timelines
• Ensure all ATM are compliant with all the local as well as regional guidelines
• Coordinate with various vendors e.g., ATM MSP, OEMs, Switch etc
• Business MIS & reporting governance
The Position Ensures
Complete and overarching view and product/business support to PAN India ATM channels.
Key Accountabilities
Accomplish All Responsibilities In Relation To
• Support the team for ATM budgetary requirement alignment
• Work to Implement fresh avenues for capturing leads through ATM channel and increase the productivity of the channel
• Review the ATM processes and work in alignment with other functions for best practices and implement the same to reduce ATM overheads
• Liaise with internal and external stakeholders to ensure highest uptime for ATM as per regional standards
• Adherence – with Ops, control groups, technology
• Ensure all ATMs are maintained as per the organization standards and record deviations
• Act as Business Liaison with external stakeholders including RBI, IBA, UIDAI, NPCI
Job Duties & Responsibilities
• Work on projects of cross sell opportunities of existing products through PAN India ATM channels
• Ensure no ATM remain non transactional due to business reason
• Coordinate with all stakeholders for implementing new functionalities to increase ATM productivity
• Contributing to updating of procedures, policies, controls, and monitoring plans for ATM business
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility for ATMs
• Business SPOC for Internal & External Audits and ensuring minimum “satisfactory” ratings
• Campaign management: Ideate, create, and run campaigns for driving ATM and Debit Card usage
• Define business requirement and work with technology teams to launch offerings via liaison with Internal & External partners
• Assist to Prepare the P&L (with revenue through transactions, exit strategy, reducing costs, increasing Off us fees etc.)
• Work on market analysis, feasibility studies and trend analysis to keep abreast of industry development and identify opportunities
• Work with Marketing to develop and implement customer contact strategies and marketing tools to support acquisition, retention, and cross sale activities
• Monitor industry, market, competitor, and regulatory trends to ensure that opportunities and risks are identified, and appropriate plans are implemented
💡 Quick Summary
Seeking a career-building opportunity? The Generalist| Business Management Support| Treasures position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
